Online Live Webinar March 2, 2011 – 11:00 am to 12:00 pm EST
Presented by the Corporate Education Group ( REP 1011 )
Duration: 1 Hour Credits: 1 PDU Free Course Id: MDW1256

Many new managers find the transition from individual contributor to manager to be exhilarating and yet challenging. Sometimes promoted without formal training, they must learn how to manage people by trial and error. More experienced managers seek ways to further develop their skills so they can stay on track now and prepare for leadership roles in the future.

This webinar covers the basics of what new managers need to succeed in their transition and what existing managers need to expand their skill set.

This session will help you:

• Understand and make the most of the various personality styles on your team
• Examine three core communications skills needed to manage successfully: speaking assertively, listening effectively, and asking great questions
• Discover strategies for managing group conflict and resolving interpersonal conflict
• Explore the essentials of performance management: goal setting, analyzing performance problems, providing effective feedback
• Identify what it takes to motivate people to do their best work

About the presenter:
Casey Mitchell (LinkedIn profile), instructor and consultant for Corporate Education Group, is founder and principal of Waybridge Associates, Inc., a consulting practice devoted to helping people achieve peak performance. Her primary focus is on management learning and development. She works with new managers who want to make a successful transition, and with existing managers who want to move into leadership roles. She has eighteen years experience in the training field and a wealth of management experience, which helps her relate to her clients’ needs. Prior to founding Waybridge Associates, Casey was human resource development manager at Marshalls Department Stores.

This can now be viewed as a recorded webinar.