Live Webinar June 15 2011 – 2:00 pm – 3:00 pm EDT
Offered by IAG Consulting (REP 2858)
Duration 1 hour 1 PDU or 1 CDU 1 Cat A Free

This session is for project managers that sometimes need to contract externally for requirements discovery services in order to make their project a success.

This session shares hard facts, case studies, and a wealth of experience in successful – and not so successful – contracting approaches for the senior project manager. Supercharging a project by accelerating the requirements discovery phase is a solid strategy – but how do you ensure the company will get solid business value from the activity?

3 Learning Objectives from this Session:

• Effective analyst engagements models that drive value
• Red flags in your review cycle: clear signals that you have, or will have, issues with your requirements discovery team.
• Setting targets for timetable and turnaround: what should you expect from a top notch analyst team?

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Click to view a previously recorded version of Outsourcing Requirements Discovery.

Click to register for the Live Presentation of Outsourcing Requirements Discovery

Live Webinar June 15, 2011 – 11:00 am to 12:00 pm EDT
Presented by the Corporate Education Group (REP 1011)
Duration: 1 Hour Credits: 1 Category A PDU Free Course ID: BAW1304

There’s usually more than one way to get a requirement, and smart business analysts rely on a variety of elicitation techniques to make sure they get the right requirements, and get them right.

In this webinar, you will learn practical tips for working with subject matter experts, and what to do when the experts aren’t available.

You will learn how to discover the requirements the subject matter experts don’t tell you about, and you will learn how to get better results when you collaborate with the subject matter experts and the technical solution providers to uncover requirements together.

• Select the right elicitation technique for the situation
• Understand the strengths and weaknesses of a variety of elicitation techniques
• Implement a collaborative approach to requirements discovery

About the presenter: Phil Vincent (LinkedIn profile), PMP®, CBAP®, Certified ScrumMaster, and Certified Rational Solution Designer, is a professional coach and consultant to business analysis and project management professionals in organizations all across the United States and Canada. Phil also teaches business analysis programs to professionals, and will draw on these experiences to provide you with proven techniques for effectively collaborating with your project stakeholders to elicit accurate requirements.

Click to register for Requirements Elicitation: A Collaborative Approach

Live Webinar June 15 2011 – 12:00 pm – 1:00 pm EST
Duration: 1 hour webinar Credits: 1 PDU Category C Free
Presented by American Management Association (REP 1294)
Although the AMA is an REP this opportunity may not have a course number Contact the AMA for further information.

Responsibility is not a corporate act. It is an individual act. A decision to act responsibly, or not, is made one person at a time. Each choice is personal.

Within this environment there is a need for managers to rethink how they engage employees in their day-to-day decisions and actions to develop their ability to act responsibly.

To ensure responsible choices, individuals will be linked directly to business operations and not commanded by overseers who are expected to have supervision. For most businesses, this requires a radically new way to manage employees and design their management systems.

The good news is that this new approach has already been proven to boost the financial success of businesses who implement it.

What You Will Learn:
This program examines five new levers for managing responsibility, using specific case examples:

1. Reimagining success. Responsible management will move the business from measuring efforts to measuring effects.
2. Reimagining management systems. There will be a shift from building management systems for a workforce of employees to building them for a workforce of entrepreneurs in which every person thinks like a CEO and feels responsibility for the success of the whole in their everyday decisions and actions.
3. Reimagining talent. Business will move from buying talent to building talent. Developing the potential in individuals makes it easier to build loyalty, is more profitable by far, and is increasingly fulfilling for managers and the individuals they manage.
4. Reimagining the organization. Hierarchical ladders of responsibility remove the demand for human agency, which is the real source of innovation. In the Responsible Business, everyone is connected to product and service offerings and takes personal responsibility for stakeholders’ success, based on the business’ strategic direction.
5. Reimagining work design. Work should look less like a symphony orchestra led by a conductor and more like a jazz ensemble where people collaborate seamlessly and improvise in the context of an agreed upon rhythm and progression. This calls for a significant different design in how work is structured to get done.

While attending this program is FREE, reservations are required.

The Presenter:
Carol Sanford has been the CEO of InterOctave, Inc., a global business resource to Fortune 500 and new economy businesses large and small, for over thirty years. In addition,Sanford lectures at universities such as MIT Sloan School of Management, University of Washington Foster School of Business, and University of Michigan Ross School of Business on sustainability, business innovation, and corporate responsibility. She is the author of The Responsible Business: Reimagining Sustainability and Success.

PDU Category C documentation details:

Process Groups: Executing

Knowledge Areas: 4- Integration 9 – Human Resources

• 4.3 Direct and Monitor Project Execution
• 9.3 Develop Project Team
• 9.4 Manage Project Team

As a Category C, ‘Self Directed Learning’, activity remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder.’

Click to register for Five Management Levers: Reimagining Business Responsibility and Success

Live Webinar Wed, June 15, 2011 11:00 am – 12:00 pm EDT
Duration: 1 hour Credits: 1 PDU Category B Free
Presented by PROJECTinsight (Metafuse Inc)

This session provides an overview of how the project management lifecycle can be leveraged to contribute to organizational process governance, quality assurance and metrics.

It identifies how utilizing the project management lifecycle and deliverables contribute to establishing an organizational process that can be measured and used to incorporate operational quality.

The intent of this session is to provide the audience a general understanding of organizational process management and how applying a project management lifecycle can lead to consistent and ongoing organizational improvement.

Click to register for IT Methodology – Session VI – Project Management – Governance & Quality Assurance

Live Webinar – June 7, 2011 4:00 PM EDT
Presenter: The Advisory Council
Duration: 1 hour 1 CAT C FREE

Most CIOs know that their organizations have problems with quality and timeliness of resolution for both urgent and routine issues and requests. Beyond the costs of slow response and/or repeated attempts at resolving issues, these problems hurt employee and customer satisfaction, and may ultimatley damage the business’ reputation.

In this webinar — oriented primarily toward CIOs and their direct reports — TAC Expert Sue-Rae Rosenfeld will provide real-world examples of how the IT Infrastructure Library standards, implemented correctly, helped a specific organization eliminate these problems. Hot issues to be addressed include:

• How should you set-up a framework addressing all aspects of incident management to which your IT organization needs to respond?
• How should you provide for ongoing continuous improvement of the issue/request resolution process?
• How can you get buy-in for implementation — from upper management down to the individuals who will be using the ITIL system?

The Presenter:

Sue-Rae Rosenfeld (LinkedIn profile), TAC Expert, has more than 20 years experience as an IT project manager and business analyst, primarily in the financial industry. She has special expertise in data analysis, data modeling, and converting systems into new platforms, including mainframe to Internet and intranet server environments. In addition, she trains IT professionals in project management fundamentals and Project Management Professional exam prep. She is an active member and volunteer for the Project Management Institute.

PDU Category C documentation details:

Process Groups: Planning, Monitoring & Controlling

Knowledge Areas: 4 – Integration 9 – Human Resources

• 4.4 Monitor & Control Project Work
• 9.4 Manage Project Team

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for A CIO’s Guide to ITIL – Why You Need It but May Not Know It

Live Webinar – June 8, 2011 12:00 PM EDT
Presenter: Brightwork
Duration: 1 hour 1 CAT C FREE

SharePoint is an amazing tool for collaboration, but it can also be enhanced and extended for work and project management, making it the perfect platform for a project office in many organizations. In this webcast you will learn how to deploy a project office on SharePoint in just 60 minutes! We will show you how to quickly create projects, assign work items, integrate with Microsoft Project, generate reports across projects and complete the typical tasks associated with managing a project office.

Éamonn McGuinness (LinkedIn profile) of BrightWork will walk through two approaches for deploying a project office on SharePoint. He will fully explain and demonstrate how to deploy a project office and customize it to meet your project management needs. All attendees at this webcast will receive the webcast recording and slide deck.

PDU Category C documentation details:

Process Groups: Planning, Monitoring & Controlling

Knowledge Areas: 4 – Integration

• 4.2 Develop Project Management Plan
• 4.3 Direct and Manage Project Execution
• 4.6 Close Project or Phase

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click here to register for Deploy a Project Office on SharePoint in 60 Minutes!