Live Webinar – August 30, 9:30 pm – 10:30 pm EDT
Offered by: Global Knowledge (REP 1999)
Duration: 1 hour 1 PDU / 1 CDU Credits: 1 PDU Category A

Tuesday, August 30, 2011 2:30 pm GMT Summer Time (London)
Tuesday, August 30, 2011 3:30 pm Egypt Time (Cairo)
Tuesday, August 30, 2011 5:30 pm Arabian Time (Abu Dhabi, Muscat)

In this first module in a series of four one hour webinars, Michelle will discuss the increasing importance of personal and inter-personal skills for IT professionals.

Participants will be provided with an overview of selected communication models and concepts designed to improve personal effectiveness.

The webinar will include the following elements:

• The cost of ineffective communication
• Common communication challenges
• Increasing your clarity
• A framework for developing influential communications

Click to register for The Communication Factor – Leadership and Business Skills for IT Professionals