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Live Webinar November 4, 2011 11:00 AM – 12:30 PM EDT
Duration: 1 Hour 30 Min Credits: 1 PDU Category A – Free PDU
Presented by: Computer Aid Inc IT Metrics & Productivity Institute (Rep 2733)

This webinar with Bill Bentley (LinkedIn profile) will illustrate some IT process examples which lend themselves to easy process improvement efforts. Examples of how similar projects were conducted will be provided.

Note: ITMPI is now charging a $2.99 convenience fee to obtain the PDU code. This fee ONLY needs to be paid if you ask the provider for the code – This code can be obtained from the PMI.ORG site for free. Search the Rep # (it is in our listing) The courses are listed alphabetically use the arrow keys to move to the correct place in the alphabet and search the list on that page for the course that you attended – the code should be listed. (setting the set the dropdown box to show 100 per page will make your search easier).

Click to register for IT Processes That Are Easy to Analyze and Improve

Online Webinar
Duration: 1 hour webinar Credits: 1 PDU Category A $5 USD
Presented by: Solutions Cube Group (REP 2451)

On many projects, teams fail to start at the beginning. They jump right into defining requirements (and sometimes solutions) before determining the boundaries for project.

Project Managers face the costly consequences of scope creep, often because they have failed to define the project boundaries. Without understanding the boundaries of the project, there is no mechanism in place to differentiate between true and perceived scope creep.

Get off the “scope creep merry-go-round” by starting your projects at the beginning by clearly defining the Project Scope.

Solutions Cube Group’s 1 hour webinars address many relevant project issues. Join us for this presentation ofs “Start Your Projects at the Beginning: Defining Project Scope” and learn how to recognize and overcome these far too common barriers regarding project scope definition.

In the Project Scoping Course, students learn how to document the boundaries of every project by defining the elements of a clear Scope Statement.

Course participants will be able to:

• Understand how to set the boundaries for your project
• Understand the components of a Scope Statement
• Understand how the Scope Statement impacts the creation of all project deliverables

Click to purchase Start Your Projects at the Beginning – Defining Project Scope an Overview (This link will place the course in your shopping cart)

Online Webinar
Duration: 1 hour webinar Credits: 1 PDU Category C – Free PDU
Sponsored by American Management Association (REP 1294)
Presented by: Anne E. Beall
Although the AMA is an REP this opportunity may not have a course number Contact the AMA for further information.

Discover how to read the nonverbal signals of others

Research shows that an amazing 60-90% of our communication is nonverbal. So just what is it that others are telling you with their gestures, expressions and other body language? What are you conveying to them? And how can you use this information to better manage our clients and colleagues?

Researcher and trainer Dr. Anne Beall will explain the basics of reading others and show you how to interpret several elements of communication that are often overlooked in professional interactions.

What You Will Learn

• Micro-expressions, which are often unseen, reveal emotions people are trying to hide
• What the eyes tell you about how interested a person is in what you’re saying, how much he or she likes you, and how difficult it is for that person to discuss that topic
• What gestures can tell you about how people visualize things in their minds
• What adaptors are and what they reveal

Featured Speaker: Anne E. Beall, Ph.D. is president of Beall Research & Training, a firm that does market research and specializes in training people to read and use nonverbal communications more effectively. Dr. Beall has developed a way of reading nonverbal communication called PERCEIVEâ„¢ and provides training on this topic. She has written numerous books about emotional expressions, consumer psychology and marketing including Strategic Market Research: A Guide to Conducting Research that Drives Businesses. She recently published a new book, Reading the Hidden Communications Around You: A Guide to Reading Body Language in the Workplace. For more information, visit her website: www.beallrt.com.

PDU Category C documentation details:

Process Groups: Planning Executing Monitoring & Control

Knowledge Areas: 10 – Communications

• 10.2 Plan Communications
• 10.3 Distribute Information
• 10.4 Manage Stakeholder Expectations
• 10.5 Report Performance

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Beyond Words: Reading the Hidden Communications in Your Professional Interactions

Online Webinar
Presented by the Corporate Education Group (REP 1011)
Duration: 1 Hour Credits: 1 Category A PDU – Free PDU Course ID: BAW1304

There’s usually more than one way to get a requirement, and smart business analysts rely on a variety of elicitation techniques to make sure they get the right requirements, and get them right.

In this webinar, you will learn practical tips for working with subject matter experts, and what to do when the experts aren’t available.

You will learn how to discover the requirements the subject matter experts don’t tell you about, and you will learn how to get better results when you collaborate with the subject matter experts and the technical solution providers to uncover requirements together.

• Select the right elicitation technique for the situation
• Understand the strengths and weaknesses of a variety of elicitation techniques
• Implement a collaborative approach to requirements discovery

About the presenter: Phil Vincent (LinkedIn profile), PMP®, CBAP®, Certified ScrumMaster, and Certified Rational Solution Designer, is a professional coach and consultant to business analysis and project management professionals in organizations all across the United States and Canada. Phil also teaches business analysis programs to professionals, and will draw on these experiences to provide you with proven techniques for effectively collaborating with your project stakeholders to elicit accurate requirements.

Click to register for Requirements Elicitation: A Collaborative Approach