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Online Webinar
Duration: 1 hour webinar Credits: 1 PDU Category C – Free PDU
Sponsored by American Management Association (REP 1294)
Presented by: Anne E. Beall
Although the AMA is an REP this opportunity may not have a course number Contact the AMA for further information.

Discover how to read the nonverbal signals of others

Research shows that an amazing 60-90% of our communication is nonverbal. So just what is it that others are telling you with their gestures, expressions and other body language? What are you conveying to them? And how can you use this information to better manage our clients and colleagues?

Researcher and trainer Dr. Anne Beall will explain the basics of reading others and show you how to interpret several elements of communication that are often overlooked in professional interactions.

What You Will Learn

  • Micro-expressions, which are often unseen, reveal emotions people are trying to hide
  • What the eyes tell you about how interested a person is in what you’re saying, how much he or she likes you, and how difficult it is for that person to discuss that topic
  • What gestures can tell you about how people visualize things in their minds
  • What adaptors are and what they reveal

Featured Speaker: Anne E. Beall, Ph.D. is president of Beall Research & Training, a firm that does market research and specializes in training people to read and use nonverbal communications more effectively. Dr. Beall has developed a way of reading nonverbal communication called PERCEIVEâ„¢ and provides training on this topic. She has written numerous books about emotional expressions, consumer psychology and marketing including Strategic Market Research: A Guide to Conducting Research that Drives Businesses. She recently published a new book, Reading the Hidden Communications Around You: A Guide to Reading Body Language in the Workplace. For more information, visit her website: www.beallrt.com.

PDU Category C documentation details:

Process Groups: Planning Executing Monitoring & Control

Knowledge Areas: 10 – Communications

  • 10.2 Plan Communications
  • 10.3 Distribute Information
  • 10.4 Manage Stakeholder Expectations
  • 10.5 Report Performance

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Beyond Words: Reading the Hidden Communications in Your Professional Interactions