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Live Webinar December 8, 2011 11:00 AM – 12:30 PM EDT
Duration: 1 Hour 30 Min Credits: 1 PDU Category A – Free PDU
Presented by: Computer Aid Inc IT Metrics & Productivity Institute (Rep 2733)

In this webinar, Matt Peters covers methods for collecting risk-oriented data and introduces technologies to support your data collection and analysis effort.

Note: ITMPI is now charging a $2.99 convenience fee to obtain the PDU code. This fee ONLY needs to be paid if you ask the provider for the code – This code can be obtained from the PMI.ORG site for free. Search the Rep # (it is in our listing) The courses are listed alphabetically use the arrow keys to move to the correct place in the alphabet and search the list on that page for the course that you attended – the code should be listed. (setting the “set the dropdown box” to show 100 per page will make your search easier).

Matthew Peters is a research associate with CAI, and doctoral candidate in Information Sciences & Technology at Penn State University. His research focuses are systems design and architecture, knowledge management, decision-making, and learning. He has authored several papers and workshops on design research, workforce learning, and the ROI of research. His primary focus at CAI is development of the IT Management Insight application suite for executive decision support.

Matthew Peters’ Blog – Project Risk Management

Click to register for Data Collection for Risk Identification

Live Webinar – December 7th, 2011 2:00 pm – 3:00 pm EST
Offered by IAG Consulting (REP 2858)
Duration 1 hour 1 PDU or 1 CDU 1 Cat A Free

So you’ve been assigned a complex, poorly defined project concept… now what?

Nothing is worse (or better) for a senior project manager or analyst than being handed a project that is: strategic, very large, and way outside your comfort zone in complexity. These projects will sometimes roll around the halls of big companies for months while they struggle to gain sufficient momentum and clarity to really move forward with a sense of purpose and direction.

Let’s say one of these career-bruisers/-builders is yours? What do you do next?

This session is about the tactics of early-stage project intake and clarification – getting clarity efficiently.

Learning objectives:

1. Inside the project intake process – why is intake so dysfunctional?
2. The action plan – simple steps that drive project clarity and milestones that deliver benefit.
3. Targeted result – time tested deliverables that work

Click To Register for Fast Tracking Project Concepts

Live Webinar December 8, 2011 – 2:00 pm – 3:00 pm EST
Duration: 1 Hour Credits: 1 PDU Category C – Free PDU
Presented by Citrix Online – GoToMeeting Corporate

In this final webinar of this 3 part series, industry expert Rich Gallagher shows why support leaders succeed or fail in fast-paced customer contact environments and how you can harness the diverse personalities of your support team for superior performance.

The other two series presentations are also have a 1 hour duration and would qualify for up to 1 PDU each

To view the previous webinar presentations in the series choose:

1. Hiring for Great Service: How to Screen, Attract and Retain Top Support Talent OR…
2. Leading Support Teams: The Mechanics

Presenter: Rich Gallagher (LinkedIn profile), Founder, Point of Contact Group

PDU Category C documentation details:

Process Groups: Executing

Knowledge Areas: 9 – Human Resources

• 9.2 Acquire Project Team
• 9.3 Develop Project Team
• 9.4 Manage Project Team

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for How to Hire, Lead and Motivate Your All-Star Support Team

Online Webinar
Presented by: PMSolutions Recorded: March 24 2011
Duration: 1 Hour 1 Category C PDU – Free PDU

Kent Crawford (LinkedIn profile) defines a troubled project and discusses:

• What is at stake
• The ‘Root Causes’ of troubled projects
• ‘Top Recovery’ actions to put a project back on track
• Case Studies
• The Importance of the Project Manager
• The Positive Influence of Processes

PDU Category C documentation details:

Process Groups: Executing, Monitoring & Controlling

Knowledge Areas: 4 – Integration 5 – Scope 6 – Time 7 – Cost

• 4.3 Direct and Manage Project Execution
• 4.4 Monitor & Control Project Work
• 5.5 Control Scope
• 6.6 Control Schedule
• 7.3 Control Costs

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Practical Strategies for Project Recovery