Online Webinar – Presented by: Linkage
Webinar Duration: 1 Hour Credits: 1 Category C PDU – Free PDU
Recorded : 7/1/2010

Based on the principles in his brand-new book, Getting Naked, Patrick Lencioni presents a revolutionary and counter-intuitive approach to client service that yields uncommon levels of trust, focusing on the importance of vulnerability in service and building relationships. Walk away with tools to address the three fears that ultimately sabotage client allegiance.

Pat Lencioni is the founder and president of The Table Group, a firm dedicated to providing organizations with ideas, products and services that improve teamwork, clarity and employee engagement. Recently named in Fortune magazine as one of the ‘ten new gurus you should know,’ Pat and his work have been featured in the Wall Street Journal, USA TODAY and Harvard Business Review, to name a few.

Make sure you check out Patrick Lencioni’s Best Selling Books:

• Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series)
• The Five Dysfunctions of a Team: A Leadership Fable (J-B Lencioni Series)
• The Four Obsessions of an Extraordinary Executive: A Leadership Fable
• The Five Temptations of a CEO, 10th Anniversary Edition: A Leadership Fable (J-B Lencioni Series)
• Death by Meeting: A Leadership Fable…About Solving the Most Painful Problem in Business (J-B Lencioni Series)
• Silos, Politics and Turf Wars: A Leadership Fable About Destroying the Barriers That Turn Colleagues Into Competitors (J-B Lencioni Series)
• The Three Signs of a Miserable Job: A Fable for Managers (And Their Employees) (J-B Lencioni Series)
• The Advantage: Why Organizational Health Trumps Everything Else In Business
• AND … The Three Big Questions for a Frantic Family: A Leadership Fable About Restoring Sanity To The Most Important Organization In Your Life (J-B Lencioni Series)

Note: This session may take a bit to load but this session is definitely worth it!

PDU Category C documentation details:

Process Groups: Planning

Knowledge Areas: 4 – Integration

• 4.1 Develop Project Charter
• 4.2 Develop Project Management Plan

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register and view Getting Naked: Building Better Client Relationships