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Live Webinar January 18th, 2012 – 12:00 pm – 1:00 pm EST
Duration: 1 Hour Credits: 1 PDU Category C – Free PDU
Presented by American Management Association (REP 1294)
Although the AMA is an REP this opportunity may not have a course number Contact the AMA for further information.

Learn what Every Manager Should Know About Feedback

As a manager, you know what good feedback should look like—in theory. But in practice, managers and leaders often find themselves doing some (or all) of these:

  • Fretting about the conversation for days or even weeks
  • Pussy-footing around the real topic hoping the employee will get the hint
  • Breaking things when you’re trying to make them better
  • Skipping the whole thing altogether thinking it will all just go away
  • What if having those tough conversations was just a whole lot less… tough?

During this webcast we’ll look at the neuroscience of feedback—how our brains work and what that tells us about the art of management—and you’ll leave with a simple, practical tool that will help you turn the theory of feedback into regular practice.

While attending this program is FREE, reservations are required.

We encourage you to register even if you are unable to attend live; you’ll receive replay information following the event.

Presenter: Michael Bungay Stanier (LinkedIn profile) is the founder and senior partner of Box of Crayons. He created the eight irresistible principles of fun, a short Internet movie that has been viewed by millions of people, and his first book, Get Unstuck & Get Going…on the stuff that matters, has won a number of publishing and design awards. His book, Do More Great Work: Stop the Busywork. Start the Work That Matters , contains 15 practical tools to help you find, start, sustain more great work. View a short animated version of this manifesto, or visit: DoMoreGreatWork.com.

PDU Category C documentation details

Process Groups: Executing

Knowledge Areas: 9 – Human Resources

  • 9.3 Develop Project Team
  • 9.4 Manage Project Team

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for The Feedback Dilemma: Why Is Something So Important So Hard to Do?