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Note: ITMPI charges a fee to obtain individual PDU codes. This fee ONLY needs to be paid if you ask the provider for the code – This code should be able to be obtained from the PMI.ORG site for free. An ITMPI Membership entitles you to receive all ITMPI PDU Codes and recordings.

Live Webinar April 26th, 2012 11:00 AM – 12:30 PM EDT
Duration: 1 Hour 30 Min Credits: 1 PDU Category A – Free PDU
Presented by: Computer Aid Inc IT Metrics & Productivity Institute (Rep 2733)

It’s time for improvement programs to use the CMMI to improve their own internal practices – in other words, it’s time for them to eat their own dog food!

This webinar with Pat O’Toole (LinkedIn profile) outlines a palatable, multi-course meal plan.

Note: ITMPI is now charging a $2.99 convenience fee to obtain the PDU code. This fee ONLY needs to be paid if you ask the provider for the code – This code can be obtained from the PMI.ORG site for free. Search the Rep # (it is in our listing) The courses are listed alphabetically use the arrow keys to move to the correct place in the alphabet and search the list on that page for the course that you attended – the code should be listed. (setting the “set the dropdown box” to show 100 per page will make your search easier).

Click to register for Eat Your Own Dog Food – Applying the CMMI to Your Process Improvement Project

Live Webinar – April 26th, 2012 12:00 pm – 1:30 pm EDT
Offered by MPUG WebnLearn ( REP 1369 )
Duration 1 hour + Q & A 1 PDU / 1 CDU
Mpug Member Free – Guest Free
Note: Registration ends April 25th 2012

Microsoft Project Tips and Best Practices from the MVP – Learn how to get the most out of Microsoft Project. Come and learn some new Microsoft Project tips and best practices from Microsoft Project MVP, Ellen Lehnert. (LinkedIn profile) Ellen is also the author of the “Ask The Expert” column in the MPUG newsletter.

Come hear from a Mucrosoft Project expert!

Speaker: Ellen Lehnert, MVP, PMP, MCT, MCITP – With over 20 years of corporate training and consulting training experience, A specialist in Microsoft Project and Microsoft Project Server training, implementations, custom classes, process development, consulting. www.lehnertcs.com

Click to register for Microsoft Project Tips and Best Practices from the MVP

Live Webinar – April 26th 2012, 1:00 pm – 2:00 am EDT
Offered by: Global Knowledge UK (REP 1999)
Duration: 1 hour 1 PDU / 1 CDU Credits: 1 PDU Category A – Free PDU

The PMI Agile Certified Practitioner (PMI-ACP) certification pilot program is complete, and as of January 31, 2012, the exam is open to all candidates.

In this hour-long webinar, ASPE president David Mantica will fill you in on the basics of PMI-ACP certification. He will cover application requirements and what you can expect on the exam, and he’ll provide options for exam prep training. He will also provide insight into how the PMI-ACP certification relates to the Scrum Alliance certifications.

Outline:

• Application requirements
• Fees
• Exam content overview
• Domains and tasks for Agile certification
• Training options
• PMI-ACP vs. Scrum Alliance certifications

Presenter: David Mantica (LinkedIn profile)  has more than 16 years of experience in business to business continuing education in executive, product management, marketing, and operations capacities. He has product managed the initiation, development and delivery of more than 300 instructor-led and live, online training courses, in software development life cycle, IT, telecommunications, finance, healthcare IT, and marketing industries. David was instrumental in the development and delivery of the training industry’s first voice over IP (VOIP)-enabled live, instructor-led training course for public consumption.

Click to register for PMI Agile Certified Practitioner Primer

Live Webinar – April 26th, 2012 2:00 pm EDT
Presented by: Eclipse Project Portfolio Management
Duration: 1 hour 1 PDUs Credits: Category C 1 PDU- Free PDU

Project Portfolio Management (PPM) is a strategic decision making approach aimed at maximizing overall returns on project investments. By focusing on the “right” projects, it is expected that there will be improved organization alignment to strategic plans as well as optimized utilization of financial and human resources.

Unfortunately, there is a significant amount of misinformation in the marketplace about PPM and many organizations that have attempted to implement these practices have failed. Of course, vendors stand ready to “help” unsuspecting executives with snake oil claims of “silver bullet” process or tool purchases to achieve PPM nirvana.

This webinar will provide you with a solid grounding of PPM principles – costs, benefits, critical success factors and lessons learned. These will help you decide whether pursuing PPM improvement is a valuable and realistic goal for your organization. This presentation will also improve your knowledge of the PPM lifecycle and provide you with the key decisions and approaches necessary to launch a successful PPM initiative.

Who should attend this webinar?
C-Level Management, IT Directors and Managers or Directors of PMOs

NOTE: You may have to hit the MORE… link to register for this session on the registration page.

PDU Category C documentation details:

Process Groups: Planning, Monitoring & Controlling

Knowledge Areas: 4 – Integration

• 4.1 Develop Project Management Charter
• 4.2 Develop Project Management Plan

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Project Portfolio Management Simplified

Live Webinar April 26th, 2012 1:00 PM – 2:00 PM EDT
Presented by: Citrix Online – GoToMeeting Corporate
Duration 1 hour 1 PDU or 1 CDU 1 Category C Free

Support Summit 2.0 : New Strategies for Elevating Your Support Team’s Performance

If you manage a customer contact operation, you already know what your biggest issues are: coaching, performance measurement, training and onboarding. But did you know there is an effective, new approach known as “strength-based communication” that can you help move ahead in all these areas?

What is a strength-based practice?

• The power of a positive attitude;
• Strength based communication techniques including:
  • reframing communication,
  • asking solution-focused questions,
• using inspirational metaphors;
• enhancing empathy and the need to avoid pejorative labeling;
• self-esteem building; creative self-management strategies;
• when and how to use incentives;
• respectful limit-setting; and
• helping young people who appear cognitively inflexible.

PDU Category C documentation details:

Process Groups: Executing
Knowledge Areas: 4- Integration 9 – Human Resources

• 4.3 Direct and Monitor Project Execution
• 9.3 Develop Project Team
• 9.4 Manage Project Team

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Coaching Your Support Team with Strength-Based Communication