Live Webinar May 3rd, 2011 11:00 am – 12:00 pm EDT
Duration: 1 Hour Credits: 1 PDU Category C- Free PDU
Sponsored by: PEX – The Process Excellence Network

Linking process improvement objectives with both top-line corporate strategy and bottom-line action

Many process improvement programs fail because they aren’t clearly aligned— and ultimately measured— against compelling key performance indicators (KPIs). All too often, process professionals underestimate the importance of not only linking the role of business users with overall strategy but also of ensuring management visibility into work in progress.For process improvementinitiatives to succeed, it’scritical that everyone across the organization is unitedaround a common objective and understands how their individual efforts fit into the bigger picture.

In this webinar, Mark McGregor will discuss the key challenges in developing a compelling case for change and outline best practices that can help you build and maintain a true continuous improvement culture across the entire organization. John Williams from OpenText will then demonstrate the strategic role that BPM technology can play to align the goals and actions of the end-user community with your strategic business objectives.

In this webinar you will:

• Learn how to make a compelling case for change and transform strategy into action
• Understand why linking strategy, goals and objectives means more than just creating a balanced scorecard
• Discover how to win the hearts and minds of business users by providing management with greater visibility, and equipping employees with the supporting tools they need

Presenters: John Williams, (LinkedIn profile) Vice President, Solutions OpenText & Mark McGregor (LinkedIn profile) Author & Performance Coach

PDU Category C documentation details:

Process Groups: Executing
Knowledge Areas: 4- Integration 9 – Human Resources

• 4.3 Direct and Monitor Project Execution
• 9.3 Develop Project Team
• 9.4 Manage Project Team

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Build a Compelling Case for Change: Aligning Strategy with Action