Live Webinar – May 9th 2012, 12:00-1:00 PM EDT
Offered by ASPE (REP 2161) 1 Category A PDU – Free PDU
This is a 1 hour seminar and attendees will be awarded 1 PDU for participating

When your boss comes to you with a problem, how often does he/she provide you with a manual on how to solve the problem?

If you answered never, you are absolutely correct! If your boss knew how to solve the problem they wouldn’t come to you in the first place. Your boss hired you to solve business problems, but how can effectively do that?

Simply by learning and using the strategies of business process improvement (BPI). When you improve your organization’s business processes, you can generate the crucial benefits of cost savings, efficiency gains, improved customer loyalty, and increased profits to your organization’s bottom line.

This all sounds straightforward but navigating the waters of BPI can be daunting, especially during challenging times.

Learning Objectives:

• Learn how to identify, plan, analyze, and redesign business processes
• Discover how to acquire needed resources
• Learn how to implement a redesigned business process
• Learn how to continually improve business processes

In this web seminar, yyou will leave with an understanding of how to tap into the power of business process improvement.

Presenter: Kelley Bruns has over 25 years of experience in the learning and development industryand is a PMP and a certified Development Dimensions International Facilitator. Kelley’s expertise lies in her extensive experience in a wide range of industries including banking, construction, energy, engineering, government, healthcare, manufacturing, and retail.

Click to register for Navigating the Waters of Business Process Improvement