Live Webinar – June 21st, 2012 11:00 am – 12:00 pm EDT
Duration: 1 Hour Credits: 1 PDU Category C- Free PDU
Sponsored by: PEX – The Process Excellence Network

Organizations expend much time, money, and effort in a bid to improve their business processes. But these efforts can be met with less than desirable results if a few key issues aren’t considered right from the start.
There are a multitude of reasons that process improvement can fail to meet objectives including:

• underestimating the difficulty of sustaining the changes,
• inadequate or inappropriate communication between teams,
• not involving the right staff in the change –

but the pitfalls are predictable and easy to avoid once you learn to recognize them.

In this webinar, Brian M. Schramke draws on extensive practical experience leading process improvement at companies like La-Z-Boy, Fujifilm Sericol, Ingersoll Rand, and Kennecott Utah Copper and explains the most common reasons business process improvement projects fall short of expectations and what your organization can do to avoid these common traps.

Join this webinar to:

1. Identify the critical success factors necessary to achieve Business Process Improvement (BPI) goals and understand the impact that each factor has on helping you achieve your process improvement objectives
2. Learn to recognize the key pitfalls of process improvement projects that could be about to derail your BPI efforts
3. Get practical insight into how to avoid the most common pitfalls and what you should be doing right now to set your efforts up for success

Presenter: Brian M. Schramke Senior Technical Consultant- Operational Excellence Practice
Kepner-Tregoe primary areas of focus are: major project facilitation, organizational culture change, business process improvement, and operations excellence interventions in client organizations

PDU Category C documentation details:

Process Groups: Planning Executing

Knowledge Areas: 4 – Integration 5 – Scope 10 – Communications

• 4.2 Develop Project Management Plan
• 4.3 Direct and Manage Project Execution
• 5.2 Define Scope
• 10.1 Identify Stakeholders
• 10.2 Plan Communications

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Avoiding the Pitfalls of Business Process Improvement