Live Webinar – June 21st, 2012 2:00 pm EDT
Presented by: Eclipse Project Portfolio Management
Duration: 1 hour 1 PDUs Credits: Category C 1 PDU- Free PDU

Project Portfolio Management (PPM) initiatives are expected to provide significant benefit to multiple roles within an organization.

Intuitively, most staff can understand the potential value in the organization, process and technology changes involved with a PPM initiative. However, the lack of change management practices through a PPM initiative’s implementation is one of the most common reasons for their failure. Symptoms of this issue can include poor executive commitment, resistance or political pressure from functional management and compliance issues with project teams.

Eclipse will review common misconceptions about PPM initiative implementations, provide some guiding principles for successful change and detail the steps and key communication messages necessary to gain buy-in from executive and functional management as well as from project teams.

This webinar will also provide tips that can be incorporated into the initiation and planning of your PPM initiative to increase your odds of success.

Who should attend this webinar?
C-Level Management, IT Directors and Managers or Directors of PMOs

NOTE: You may have to hit the MORE… link to register for this session on the registration page.

PDU Category C documentation details:

Process Groups: Planning, Monitoring & Controlling

Knowledge Areas: 4 – Integration

• 4.1 Develop Project Management Charter
• 4.2 Develop Project Management Plan

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Effective PPM Change Management

Live Webinar Jun 19th, 2012, 9:00 am – 10:00 am EDT or
Live Webinar Jun 19th, 2012, 12:00 pm – 2:00 pm EDT
Duration:1 hour Webcast + Q & A – Up to 1 Category C PDU – Free PDU
Hosted By: Gartner Webinars

The hype and media exposure surrounding social media and social networking is deafening.

• Facebook has more than 800 million active users and was integral to the recent revolution in Egypt.
• Twitter has 200 million users, and there are 200 million tweets per day.

Most people in the IT organization have exposure and probably use social media and social networking in their personal lives. Many businesses engage in social initiatives with their customer base as part of a larger customer growth and retention strategy.

However, it is perplexing to many of us in the IT organization on how we can use social initiatives internally to promote IT services, engage better with our customers (the business and end users), drive productivity and lower costs.

In this presentation, Gartner offers strategic and tactical insights into how social media and networking can be leveraged within the IT operations organization.

Discussion Topics:

• Why leveraging social media is imperative for the IT operations organization
• The three social media use cases to focus on
• The five success plan recommendations

Presenter: JarodGreene, (LinkedIn profile) Sr Research Analyst

Click to register for Social Media’s Impact on IT Operations

Live Webinar June 20th, 2012 11:00 – 12:00 pm EDT
Offered by QuantumPM (REP #1264 )
Duration 1 Hour Credits: 1 PDU or 1 CDU Cat A – Free PDU

Come and learn how easy it is to create project plans “the right way” using Microsoft Project 2010, so you can manage your projects more effectively.

Some of the topics covered include tool overview, task dependencies and constraints, resource assignment, baselines, timelines and handy tips and tricks.

Whether you are an occasional or a seasoned project manager, we guarantee you’ll learn something new!

Recommended Audience: IT Managers, IT Professionals, Project Managers, IT Directors, Solution Architects, Product Managers, Software Developers, Developers, Architects

Please Note: In order to attend the webinar series attendees will need to have a Windows Live ID. A link to set up this ID is located on the registration site. Please do this prior to the session

Click to register for Project Server 2010 Beginning Tips & Tricks

Live Webinar June 20th, 2012 11:00 am – 12:00 pm EDT
Duration: 1 hour live webinar Credits: 1 PDU Category B – Free PDU
Presented by PROJECTinsight (Metafuse Inc)

This session provides an overview of how the project management lifecycle can be leveraged to contribute to organizational process governance, quality assurance and metrics. It identifies how utilizing the project management lifecycle and deliverables contribute to establishing an organizational process that can be measured and used to incorporate operational quality.

The intent of this session is to provide the audience a general understanding of organizational process management and how applying a project management lifecycle can lead to consistent and ongoing organizational improvement.

Who should attend:

• Project managers, Portfolio managers,
• Project team members, Project Leads,
• Project sponsors & function/business unit managers,
• Subject Matter Experts, Business Analysts, Scheduling Specialists and ….
• Other business stakeholders.

Click to register for Consistently Improve Your Organizational Processes

Live Webinar – June 19th, 2012 11:00 am – 12:00 pm EDT
Duration: 1 Hour 1 Category C PDU – Free PDU
Presenter: Journyx Inc.

Strategic partnerships and alliances have existed as long as there have been businesses. They can be as simple as having a mentor to as complex as creating a joint venture. They operate internally between departments as well as externally.

Statistics show 60% fail but having one is critical to career and business success.

Handshake Strategyâ„¢ provides an effective process for finding, choosing, and managing the right type of alliance for your success.

Presenter: Jan Triplett, (LinkedIn profile) Ph.D. CEO, Business Success Center (BSC) The federal Small Business Administration (SBA) honored Jan and the BSC as one of three five-star national programs. She is the author of Thinking Big, Staying Small: Communication Practices of Small Organizations, and she has just released, Easy to Be Green: A Guide for Small Enterprises. She has been profiled in the Austin Business Journal and Austin Woman. She is a guest blogger for the Business Bank of Texas and maintains her own blog.

PDU Category C documentation details:

Process Groups: Planning

Knowledge Areas: 4 – Integration 5 – Scope

• 4.1 Develop Project Charter
• 4.2 Develop Project Management Plan
• 5.2 Define Scope

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Handshake Strategyâ„¢: How Strategic Alliances Can Grow Your Business

Live Webinar June 21st, 2012 1:00 PM – 2:00 PM EDT
Presented by: Citrix Online – GoToMeeting Corporate
Duration 1 hour 1 PDU or 1 CDU 1 Category C Free

Support Summit 2.0 : New Strategies for Elevating Your Support Team’s Performance

If you manage a customer contact operation, you already know what your biggest issues are: coaching, performance measurement, training and onboarding. But did you know there is an effective, new approach known as “strength-based communication” that can you help move ahead in all these areas?

Attend this interactive webinar series to learn:

• How to coach your support team with strength-based communication
• A new approach to metrics and performance management
• Strategies for creating a learning environment for support
• And more…

Click to register for Skills Training vs. Smile Training: Creating a Learning Environment for Support