Live Webinar August 7th, 2012 – 1:00 pm to 2:00 pm EDT
Presented by the Corporate Education Group (REP 1011) Course ID: MDW1262
Duration: 1 Hour Credits: 1 Category A PDU – Free PDU

Learn the process of change, and what is required to build commitment to change amongst your peers, direct reports, and organization. In this webinar, you will focus on how manage change effectively and become a more skillful change agent.

Learning topics include:

• The ability to understand the cycle of change
• An understanding of why people resist change and how to overcome that resistance in yourself and others
• How to structure communications to facilitate change
• Applying knowledge to your own changing situations

About the presenter: Stuart Simon, LICSW, has over 30 years experience as a consultant, trainer, and coach, and for the past 25 years, he has been a senior partner, consultant and trainer for Management Support Services, Inc. His areas of focus include negotiation skills, communication skills, change management, stress management, and conflict resolution.

Click to register for Strategies for Managing Change: Managing People in a Changing Environment

Live Webinar August 8th, 2012 11:00 – 12:00 pm EDT
Offered by QuantumPM (REP #1264 )
Duration 1 Hour Credits: 1 PDU or 1 CDU Cat A – Free PDU

Join the QuantumPM experts as they take you through their top five tips to keep your project server environment in excellent health.

They will share some of the good, bad, and ugly issues we have seen and let you in on some of our secrets for preventing and eliminating these problems. Tips include both Project Server and Project Professional best practices.

Recommended Audience: IT Managers, IT Professionals, Project Managers, IT Directors, Solution Architects, Product Managers, Software Developers, Developers, Architects

Please Note: In order to attend the webinar series attendees will need to have a Windows Live ID. A link to set up this ID is located on the registration site. Please do this prior to the session

Click to register for PMO Best Practices – Top Five Tips for Keeping Your Project Server Environment Healthy

Live Webinar August 8th, 2012, 8:00 am – 9:00 am EDT or
Live Webinar August 8th, 2012, 11:00 am – 12:00 pm EDT
Duration:1 hour Webcast + Q & A – Up to 1 Category C PDU – Free PDU
Hosted By: Gartner Webinars

1. Is the future just a bigger, faster version of the present, or is the current situation unsustainable?
2. With the internet playing an increasingly central role in lives, what are the future developments and how will they change the way we use the net?

Gartner will look at the critical technology, business and societal trends and how they are likely to emerge, evolve, interact and impact your business over the next 5 years or more.

Discussion Topics:

• What are the critical technology business and societal trends over the next five years?
• How will they interact and impact business models and strategies?
• How should business and IT leaders plan and prepare for the uncertain future scenarios?

Presenter: StephenPrentice (LinkedIn profile), VP & Gartner Fellow

PDU Category C documentation details:

Process Groups: Planning

Knowledge Areas: 4 – Integration

• 4.1 Develop Project Charter
• 4.2 Develop Project Management Plan

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Digital Futures: Technology, Business & Societal Trends That Matter in 2012

Live Webinar – August 9th, 2012 11:00 am – 12:00 pm EDT
Duration: 1 Hour Credits: 1 PDU Category C- Free PDU
Sponsored by: PEX – The Process Excellence Network

Are you a social media skeptic?

If you think tweeting is something a bird should do and Facebook is predominantly for those born well after legwarmers, neon colours and big hair were “on trend” you might be missing out on the plethora of engaging and low cost tools that can enhance the performance and results of your continuous improvement team.

Last June, Eric Michrowski, TELUS’ Deployment leader co-presented a webinar (recorded June 28, 2011) looking at what it means to use social media within a business context and how you can incorporate it into the flow of your business processes to enhance performance. Since then, he’s been putting the concepts to good use within the Canadian telecoms giant’s own Centre of Excellence – with some incredible results.

TELUS is the 2012 winner of PEX Network’s Best Project Under 90 days for a project aimed at identifying and eliminating waste and supporting problem identification to maintain reliability of their network.Social media played in an integral role in this award winning project.

Join Eric Michrowski, Director, Process Improvement Centre of Excellence, and Chris Wan, Business Consultant as they share insights into what they did and how you can capitalize on social media for your own continuous improvement program as part of our PEX Network webinar series.

In this webinar:

• Gain practical insight into how TELUS made use of social media tools and what worked and what didn’t
• Review social media tools today (blogs, micro-blogging, streaming video, etc.) and evaluate suitability for use in continuous improvement (e.g. gathering voice of the customer, process enabler, solicit feedback, etc.)
• Gather ideas on how you can influence your organization if they haven’t embraced social media already

This webinar builds on concepts discussed in the previous webinar Getting Started with Using Social Media in Continuous Improvement lead by Eric Michrowski (LinkedIn profile), TELUS, and Michael Marx (LinkedIn profile), Apollo Group. If you’re completely new to social media, it is recommended to watch a recording of this earlier webinar, available here, although this latest webinar will briefly review some of the basics.

PDU Category C documentation details:

Process Groups: Executing
Knowledge Areas: 4- Integration 9 – Human Resources

• 4.3 Direct and Monitor Project Execution
• 9.3 Develop Project Team
• 9.4 Manage Project Team

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Using Social Media for Continuous Improvement: An Award Winning Case Study