Live Webinar August 27th, 2012 – 1:00 pm to 2:00 pm EDT
Presented by the Corporate Education Group (REP 1011)
Duration: 1 Hour Credits: 1 Category A PDU – Free PDU

Both individual and team success depend upon clear and effective interpersonal communication.

Whether face to face or virtual, every interaction with another person influences how you are perceived and provides an opportunity to develop trust and build a positive relationship.

Whether presenting one-on-one or in front of an audience of 1,000, conveying information to a project team or delivering a difficult message, communicating effectively is one of the most powerful skills for achieving your objectives.

This webinar will teach you how to focus on your outcome, tune in to your audience, and develop your messages for clarity and impact.

Your ability to create an environment for open discussion and ongoing dialogue is crucial for communication success.

The communications skills covered can increase your ability to exercise choice and control for every type of conversation, influence without authority, and improve the quality of relationships and productivity.

Learning Objectives Include:

• A blueprint for designing any important communication
• Six principles to guide your interactions
• Emotional intelligence to manage challenging conversations
• Alignment of the four key components of communication to achieve your outcome

Presenter: Crystell Anthony, (LinkedIn profile) M.Ed., MBTI®, CAGS from Northeastern University, and a certified State Trainer for Massachusetts, is a Lead Consultant for Corporate Education Group and Principal and founder of her own consulting company, The Focus Group. Since 1979, Crystell’s training programs are known for containing simplified best practices for easy on-the-job applications and have been successfully installed in organizations across the globe.

Click to register for Effective Communication Techniques to Steer and Influence Any Conversation

Live Webinar – August 28th 2012, 12:00-1:00 PM EDT
Offered by ASPE (REP 2161) 1 Category A PDU – Free PDU
This is a 1 hour seminar and attendees will be awarded 1 PDU for participating

Are you looking to successfully integrate trading, hedging, and risk management into your company’s operation but need a basic foundation in the tools needed to be successful?

Get an excellent overview of the current state of risk management and the direction in which the industry is heading. EMI will help you get a handle on the more common energy trading and hedging tools and techniques, best practices, governance and control issues, and more.

Presenter: Richard Weissman (LinkedIn profile) is one of the world’s foremost authorities and thought leaders in the field of trader psychology. He has provided training and consultation services to traders and risk managers at financial services firms, investment banks, hedge funds and energy companies for more than 16 years. In 2006, Weissman joined the Energy Management Institute where he currently serves as senior associate.

Click to register for Hedging Energy Risk

Live Webinar August 27th, 2012 11:00 am – 12:00 pm EDT
Duration: 1 hour live webinar Credits: 1 PDU Category B – Free PDU
Presented by PROJECTinsight (Metafuse Inc)

Numerous organizations have not defined their business processes!

Eighty-five percent (85%) of an organization’s quality and efficiency problems are built into its current systems. There is a tendency for businesses to get complacent with the “Tribal Knowledge” approach and with increased learning curves which result in delivery delays and increased lifecycle costs.

Learn how to identify and eliminate unnecessary costs and activities that don’t add value through identification of: core processes; non-value added work; system flaws resulting in poor quality; human resource capacity planning.

This session provides the essence of simplified yet practical approach to Kaizen; defining and developing process workflows; initiation of Business Process Management (BPM) initiatives; and how efficiency and customer satisfaction may be improved.

Who should attend:

• Project managers, Portfolio managers,
• Project team members, Project Leads,
• Project sponsors & function/business unit managers,
• Subject Matter Experts, Business Analysts, Scheduling Specialists and ….
• Other business stakeholders.

Click to register for Business Process Mapping and Management (BPM)

Live Webinar August 23, 2012, 3:00 pm to 4:00 pm EDT
Webinar Duration: 1 Hour Credits: 1 Category C PDU – Free PDU
Presented by: Linkage’s Institute for Leading Diversity & Inclusionâ„¢ series

Our unconscious bias can often dictate our perceptions and how we Manage Our Relationships

It also can often be the source of our most intransient conflicts because it makes it difficult for us to know what we are really upset by. By gaining a deeper understanding of the biases that influence our perceptions, we can better manage relationships and resolve conflict.

In this free webinar, you will learn:

• How to recognize unconscious bias in your day to day interactions
• How to manage bias in order to drive more fruitful, positive interactions
• Recognize bias driven conflict and techniques for resolving for positive outcomes

Presented by: Howard Ross (LinkedIn profile) Author of Reinventing Diversity: Transforming Organizational Community to Strengthen People, Purpose, and Performance.

PDU Category C documentation details:

Process Groups: Executing
Knowledge Areas: 4- Integration 9 – Human Resources

• 4.3 Direct and Monitor Project Execution
• 9.3 Develop Project Team
• 9.4 Manage Project Team

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Why Are We Arguing? How the Unconscious Mind Feeds Conflict in Our Lives