Live Webinar August 30th, 2011 – 10:00 am – 11:00 am EDT
Duration: 1 Hr Webinar Credits: 1 PDU Category A – Free PDU
Sponsored by: Consulting CoP (REP #S029)

Knowledge and people are the products in the services driven world of professional services.

It’s what you know and who know in Consulting. Find out how social computing connects people to people and people to knowledge.

Discussion Topics:

• What’s the value of social computing within the consulting industry?
• How have organizations like Deloitte and Accenture leverage social computing tools?
• Questions and Answers

Note: You do have to be a PMI® member to register for this opportunity.

Presenter: Richard Blank

Click to register for The Value of Social Computing

Online Webinar – Recorded August 7th, 2012
Presenter: CA Technologies and BrightTalk
Duration: 1 Hour 1 Category C PDU – Free PDU

IT service management forms the backbone of any forward looking IT infrastructure. Whether it’s the latest trends, techniques or strategies, the content in this channel will help you optimize your organization’s IT operations.

Rapid, breathtaking technology advances are forcing radical changes not only in how IT Service Desk functions, but also in terms of their structure, culture, tools, process, people and value proposition.

Combined with business, social and global trends, as well as technology investing (spending), IT Service desks must accelerate their organizational change plans in order to survive and thrive.

The expert panel will explore the impact of rapidly changing IT and business trends on the traditional IT Service Desk services, professionals, processes and value proposition, in addition to the impact of game-changing developments that include cloud computing (hosted services and software solution), the virtual desktop, mobile computing, IT sourcing, and remote / virtual workers.

Join this panel of Service Desk experts as they discuss the impact of business and technology changes on the Service Desk.

Panelists:

1. Pete McGarahan, McGarahan & Associate; (Moderator) – Author of How to Survive Call Volume Spikes
2. Stuart Rance, HP; (LinkedIn profile, @StuartRance) Author of ITIL V3 Foundation Handbook: Pocketbook from the Official Publisher of ITIL.
3. William Purcell, Paychex (LinkedIn profile)
4. Chris Dancy, ServiceSphere (LinkedIn profile, @servicesphere)

PDU Category C documentation details:

Process Groups: Planning, Monitoring & Controlling

Knowledge Areas: 4 – Integration 9 – Human Resources

• 4.4 Monitor & Control Project Work
• 9.4 Manage Project Team

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for The Service Desk Still Relevant?

Live Webinar – August 30th, 2012 2:00 pm EDT
Presented by: Eclipse Project Portfolio Management
Duration: 1 hour 1 PDUs Credits: Category C 1 PDU- Free PDU

Project Portfolio Management (PPM) is a strategic decision making approach aimed at maximizing overall returns on project investments. By focusing on the “right” projects, it is expected that there will be improved organization alignment to strategic plans as well as optimized utilization of financial and human resources.

Unfortunately, there is a significant amount of misinformation in the marketplace about PPM and many organizations that have attempted to implement these practices have failed. Of course, vendors stand ready to “help” unsuspecting executives with snake oil claims of “silver bullet” process or tool purchases to achieve PPM nirvana.

This webinar will provide you with a solid grounding of PPM principles – costs, benefits, critical success factors and lessons learned. These will help you decide whether pursuing PPM improvement is a valuable and realistic goal for your organization. This presentation will also improve your knowledge of the PPM lifecycle and provide you with the key decisions and approaches necessary to launch a successful PPM initiative.

Who should attend this webinar?
C-Level Management, IT Directors and Managers or Directors of PMOs

NOTE: You may have to hit the MORE… link to register for this session on the registration page.

PDU Category C documentation details:

Process Groups: Planning, Monitoring & Controlling

Knowledge Areas: 4 – Integration

• 4.1 Develop Project Management Charter
• 4.2 Develop Project Management Plan

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Project Portfolio Management Simplified

Live Webinar August 30th, 2012, 9:00 am – 10:00 am EDT or
Live Webinar August 30th, 2012, 12:00 pm – 1:00 pm EDT
Duration:1 hour Webcast + Q & A – Up to 1 Category C PDU – Free PDU
Hosted By: Gartner Webinars

As organizations set up internal, private “Facebooks” for employees, and as social networking becomes a legitimate workplace communication tool, we examine the implications in terms of business value and risk. We’ll look at how workplace social technologies are likely to evolve and the role that major vendors will play, and we’ll offer recommendations on adoption and acceptance tactics.

Discussion Topics:

• The business impact of social initiatives in the workplace
• The best practices for ensuring participation and acceptance in workplace social initiatives
• Appropriate governance policies for dealing with risk from workplace social initiatives
• The main technology trends, and vendors that will lead with enterprise products

Presenter: NikosDrakos (LinkedIn profile), Research Director

PDU Category C documentation details:

Process Groups: Planning, Monitoring & Controlling

Knowledge Areas: 4 – Integration 10 – Communications

• 4.2 Develop Project Management Plan
• 4.3 Direct and Manage Project Execution
• 10.2 Plan Communications
• 10.3 Distribute Information

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Rethink Communication and Collaboration in the Social Network Age