Live Webinar September 5th, 2012 – 1:00 pm – 2:00 pm EDT
Duration: 1 Hour Credits: 1 PDU Category C – Free PDU
Presented by Citrix Online – GoToMeeting Corporate

To get your business partners’ attention, leave terminology like “abandoned rate,” “average speed to answer” and “first-call resolution” to your IT meetings and start talking about what matters to the business.

Join Rae Ann Bruno, (LinkedIn profile) president of Business Solutions Training, to learn how to transform your current metrics and reports into information valued by the business.

Attend this live webinar to learn:

• How to communicate your positive impact on the business
• How to translate IT metrics into business benefits
• Which reports to use to market your accomplishments
• And more…

PDU Category C documentation details:

Process Groups: Executing

Knowledge Areas: 4- Integration 10 – Communications

• 4.3 Direct and Monitor Project Execution
• 10.2 Plan Communications
• 10.3 Distribute Information
• 10.5 Report Performance

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Metrics That Promote Business Value, Minus the “Geek Speak”