Live Webinar – September 25th 2012, 9:30 am – 10:30 am EDT
Offered by: Global Knowledge UK (REP 1999)
Duration: 1 hour 1 PDU / 1 CDU Credits: 1 PDU Category A – Free PDU

Note: Although Global Knowledge is an REP this opportunity may not have a course number Contact Global Knowledge for further information.

We all negotiate.

• Some do it deliberately.
• Some do it instinctively.
• Some do it because they feel forced to defend a position, a personal value or their independence.

Every time there is a difference of opinion between what two people want there is an opportunity to negotiate.

Unfortunately, many of us have learned to associate negotiation with conflict. Certainly, if not handled in a respectful, professional manner the possibility of conflict is heightened.

In the Negotiating for Success webinar Michelle Moore (LinkedIn profile) will discuss what it takes to plan and conduct successful negotiations – those that improve relationships and achieve the desired outcomes.

The webinar will include the following elements:

• What is successful negotiation?
• The Negotiation Process
• The Importance of Planning
• Best Practices for Conducting your Negotiations

Presenter: Michelle Moore (LinkedIn profile) is a learning and development professional with in-depth knowledge and experience in Sales, Leadership and Communication Skills. Michelle facilitates Global Knowledge Leadership and Business workshops on a world-wide basis and is responsible for development and promotion of the Global Knowledge EMEA Leadership and Business Skills portfolio.

Click to register for Negotiating For Success: Leadership & Business Skills For IT Professionals