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Live Webinar – November 13th, 2012 11:00 am – 11:30 am EST
Duration: 30 min 0.5 Category C PDU – Free PDU
Presenter: Journyx Inc.

You think you have a sale. Then, poof, they’re gone. If you have elusive, evasive, or frustrating sales experiences, you could have the wrong customer, wrong inducements or perhaps you’re just not allowing them to go through their “buying continuum”. The measures needed to be taken are similar to your sales process, but be wary – there are some major differences.

Learn more about the customer’s buying process and see how to incorporate it in your sales process for better results.

Presenter: Jan Triplett, (LinkedIn profile) Ph.D. CEO, Business Success Center (BSC) The federal Small Business Administration (SBA) honored Jan and the BSC as one of three five-star national programs. She is the author of Thinking Big, Staying Small: Communication Practices of Small Organizations, and she has just released, Easy to Be Green: A Guide for Small Enterprises. She has been profiled in the Austin Business Journal and Austin Woman. She is a guest blogger for the Business Bank of Texas and maintains her own blog.

PDU Category C documentation details:

Process Groups: Executing
Knowledge Areas: 4- Integration 10 – Communications

  • 4.1 Develop Project Charter
  • 4.2 Develop Project Management Plan
  • 4.3 Direct and Monitor Project Execution
  • 10.1 Identify Stakeholders
  • 10.2 Plan Communications

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Catching the Wild Customer: Understanding the Buying Process