Live Webinar – November 29th, 2012 2:00 pm – 4:00 pm EST
Offered by BATimes (Diversified Business Communications REP 1811)
Duration 2 Hrs 2 Cat A PDU/CDUs – $89.99 USD for 2 PDU / CDU
OR …….. The course is included in an (over 100 PDUs Available)
All Access Pass – 6 Months for $229.95 USD or 1 YR $349.95
Please enter Referral Code 576587
Are You On A Team With A Slacker?
If you are then this webinar is for YOU! Managers and team leaders are charged with building and fostering a team of highly accountable individuals. Unfortunately, too often they’re saddled with one or two “slackers†on the team who simply don’t follow through on tasks or action items as promised.
In these cases what is sorely needed is a “culture of accountability†that encourages each team member to place a higher priority on following through on tasks, respecting due dates, and ultimately coming through for the team every time!
This two hour webinar explores this issue and provides specific techniques that you can use to foster this culture of accountability within your team.
The webinar begins with a real life case study analyzing how a project manager can best respond to the proverbial “well intentioned team member†who just didn’t get a chance to complete their task because they were unexpectedly swamped with their “real workâ€.
Dana will explore different options for how to communicate with the slacker team member and provide a recommended approach that insists on accountability while maintaining positive relationships. We will also explore the importance of action items and reveal how to document/assign them the right way as well as how to manage them on an ongoing basis without burdening the BA/PM will all the administrivia!
Learn the importance of establishing a clear team charter and ground rules very early on and how to use the three magic questions of task assignment to ensure communications are crystal clear.
Don’t let slackers drag down the productivity of your team, and don’t ignore them hoping they will improve on their own. Learn some effective techniques to easily address that behavior and begin using them immediately!
Course Learning Objectives Include:
- Define a “culture of accountabilityâ€
- Explore the importance/role of accountability on the team
- How to assign and manage action items to encourage follow through
With the Course You Will Receive:
- Access to the Live and Recorded Version of Webinar
- Personalized Certificate of Attendance
- Copy of Presentation Slides
- Sample Team Charter
- Sample Ground Rules
Presenter: Dana Brownlee (LinkedIn profile); an energetic and innovative corporate trainer, speaker, and workshop facilitator; garnered her critical team leadership and management consulting experience through her years with AT&T Bell Labs, AT&T, IBM Consulting, and EMC Corporation. She possesses an impressive array of credentials including an MBA (Emory University), BIE (Georgia Tech), BS (Spelman College), IBM Business Transformation Consulting Certification, Project Management Professional, and Myers Briggs Type Indicator Qualification.
Click to register for No More Slackers! Building a Culture of Accountability Within Your Team