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Online Webinar- Recorded Mar 19th, 2012
Duration: 1 Hour Credits: 1 PDU Category C- Free PDU
Sponsored by: PEX – The Process Excellence Network

Many organizations invest a great deal of effort into greater integration with their customers and suppliers. However, relatively little effort has gone into breaking down internal company “silos,” which can prevent even the most well designed process improvement initiatives from succeeding.

In this webinar, author Mark McGregor (LinkedIn profile) discusses the obstacles to successfully implementing and maintaining a continuous improvement culture and recommends steps to achieve improved alignment and collaboration across teams and divisions. He is joined by co-presenter, Thierry Tastet, (LinkedIn profile) BPA Expert at OpenText, who will provide insight into how a software solution like OpenText’s ProVision can help achieve joined up thinking for a more connected enterprise.

In this webinar:

  • Understand the types of “Siloed” thinking, and the risks associated with them
  • Learn how quickly a holistic view can be used to break down barriers to change
  • See how with the right approach, operational managers take centre stage
  • Explore the role that software can play in helping to overcome silos

Presenter: Mark McGregor (LinkedIn profile) is author of the bestseller of Thinking of… People-centric Process Management? Ask the Smart Questions and Thrive!: How to Succeed in the Age of the Customer. Mark McGregor speaks, writes and coaches all over the world. He is passionate about continuously finding new ways to help people “Think Differently” to achieve greater success.

PDU Category C documentation details:

Process Groups: Planning

Knowledge Areas: 4 – Integration 5 – Scope 6 – Time

  • 4.1 Develop Project Charter
  • 4.2 Develop Project Management Plan
  • 5.2 Define Scope
  • 6.5 Develop Schedule

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to view Breaking Down Functional Silos to Achieve Integrated Process Improvement