Live Webinar May 17th, 2013 12:00 pm – 1:00 pm EDT
Duration: 1 Hr Credits: 1 PDU/CDU Category A – Free PDU/CDU
Presented by: Watermark Learning (REP 1025)

Conflict Is Inevitable

The potential for conflict in projects is unusually high because projects involve stakeholders from different backgrounds and work orientations all coming together to work on a project.

The causes of conflict in projects are often related to differences in values, attitudes, needs, expectations, perceptions, resources, and personalities.

Improving skills in dealing with conflict can assist project managers and business analysts to handle and effectively resolve these conflicts leading to more productive projects.

Speaker : Susan Heidorn, (LinkedIn profile) Ed.D., PMP, CBAP, HSDP is an experienced consultant, facilitator, speaker, and trainer, with over twenty years of business experience. She provides project management, strategic thinking & planning, leadership development, business analysis, facilitation, process improvement, change management, and team development to her clients based on best practices in the industry. Susan holds a Masters Degree in International Management, and a Doctorate Degree in Organization Development.

Click to register for The Art and Science of Conflict Management

Live Webinar May 16th, 2012 – 4:00 pm – 5:00 pm EDT
Duration: 1 hour webinar Credits: 1 PDU Category A – Free PDU
Sponsored by: PMI LEAD CoP (REP #S009)

You Know Your IQ, But What’s Your CQ?

Develop Your Change Intelligence to Lead
Successful and Sustainable Transformation and Results.

From new technologies to economic pressures to ever-increasing competition, today’s organizations are constantly under pressure to execute change. According to estimates nearly 70% of changes fail, resulting in financial loss and employee cynicism.

As a project management professional, your career progress hinges on your ability to lead successful and sustainable change.

In this session, participants will learn how to get beyond the buzzwords and leverage a proven formula for change that creates results that last.

The CQ System for Developing Change Intelligence is based on decades of leading organizational, team, and personal transformations; years of global research across the Americas, Europe, Asia and Africa on managing change; and deep study into the psychology and neuroscience of change.

The CQ System has been used to “make it real in the field” in leading mission-critical change projects spanning from new facility start-ups, to turnarounds, to mergers, to process improvement initiatives, to technology implementations in industries ranging from healthcare to high tech, refining to retail, and steel mills to sales functions.

Attendees will gain:

• An understanding of what CQ/Change Intelligence is – what it consists of and key success drivers.
• Insights into their own CQ and Change Leader style, which includes appreciating how to leverage their personal Change Leader strengths as well as discerning how to shore-up their blind spots with targeted developmental strategies.
• Discovery into how to develop the Change Intelligence of the individuals they coach and project teams and organizations they support.
• Insight into how to launch change initiatives successfully and how to get stalled projects back on track through engaging the heart, inspiring the head, and equipping the hands to lead people and teams in positive, new directions.

Note: You do have to be a PMI® member to register for this opportunity.

Click to register for What’s Your CQ? Develop Your Change Intelligence to Lead Successful Change

Live Webinar May 17th, 2013 2:00 pm – 3:00 pm EDT
Duration: 1 hour webinar Credits: 1 PDU Category A – $15 USD PDU
Presented by: Solutions Cube Group (REP 2451)

As project teams come together they go through natural stages of maturity affecting their ability to perform.

There are many different Personality Types that crop up during team interactions creating behaviors that can stand in the way of accomplishing the objectives of any project meeting.

Knowing how to deal with each of these unique personalities is a key skill Project Managers require to keep meeting participants engaged and working effectively and keeping your meetings on track.

Solutions Cube Group’s “Managing Personalities in Meetings” webinar will help you recognize 4 different stages of team development and 10 different personality types. The webinar instructor will share techniques for helping teams progress through the stages of team development and for managing each of the 10 personalities as they appear in on your projects and in your meetings.

In this 1 hour in-depth webinar participants learn:

• Learn how to recognize the 4 different stages of team development
• Understand the limitations and capabilities of the project team members as they progress through the stages of team development
• Recognize the differences and impacts of 10 personality types
• Understand techniques for managing these personalities to improve productivity and team dynamics

EARN 1 PDU after viewing this webinar

Click to purchase Managing Personalities In Meetings – Meetings That Work Series 4 of 5

Live Webinar – May 16th 2013, 12:00-1:00 PM EDT
Offered by ASPE (REP 2161) 1 Category A PDU – Free PDU
Note: Although ASPE is an REP presentations may have to be recorded as a Cat C PDU Event – Contact Traci Lester Marketing Specialist at ASPE for more information

When a software development professional first hears about Agile, they are often initially incredulous that this type of approach can work due to a misperception that Agile simply means “no planning.

” This belief could not be further from the truth, as Agile teams tend to plan more throughout the course of a project than a traditional approach, albeit in a different fashion than they may be accustomed to. Rather than planning once at the beginning of a project, Agile teams practice continuous planning throughout the project.”

This web seminar will explore the five Levels of Agile planning, and how they help teams ensure that teams are able to benefit from what they learn over the course of their development and delivery efforts.

Click to register for 5 Levels of Agile Planning

Live Webinar May 15th, 2013 4:00 PM – 5:00 PM EDT
Duration: 1 Hour Credits: 1 PDU Category C Free
Presented by : O’Reilly® Webcasts

Interviewing users is undeniably one of the most valuable and commonly used user research tools. Yet sometimes we forget that it’s a skill we need to learn, because:

• It’s based on skills we think we have (talking or even listening)
• It’s not taught or reflected on.

People tend to ‘wing it’ rather than develop their skills. Without good interviewing skills, insights may be inaccurate or reveal nothing new, suggesting the wrong design or business responses, or they may miss the crucial nuance that points to innovative breakthrough opportunities.

This webcast will look at how to frame the research problem so it has the most impact on the team and their design.

Steve will explore:

• Importance of rapport-building and listening
• Techniques
• Review different types of questions
• Why you need to have a range of question types
• What type of participants to recruit and how to find them

Presenter:Steve Portigal is the e founder of Portigal Consulting, and author of Interviewing Users: How to Uncover Compelling Insights. Steve speaks regularly at corporate events and conferences such as CHI, IxDA, Lift, SXSW, UIE, UPA, UX Australia, UX Hong Kong, UX Lisbon, and WebVisions. His articles about culture, design, innovation, and interviewing users have been published in interactions, Core77, Ambidextrous, and Johnny Holland. He blogs at portigal.com/blog and tweets at @steveportigal.

Click to register for Interviewing Users: Uncovering Compelling Insights