Live Webinar May 17th, 2013 12:00 pm – 1:00 pm EDT
Duration: 1 Hr Credits: 1 PDU/CDU Category A – Free PDU/CDU
Presented by: Watermark Learning (REP 1025)

Conflict Is Inevitable

The potential for conflict in projects is unusually high because projects involve stakeholders from different backgrounds and work orientations all coming together to work on a project.

The causes of conflict in projects are often related to differences in values, attitudes, needs, expectations, perceptions, resources, and personalities.

Improving skills in dealing with conflict can assist project managers and business analysts to handle and effectively resolve these conflicts leading to more productive projects.

Speaker : Susan Heidorn, (LinkedIn profile) Ed.D., PMP, CBAP, HSDP is an experienced consultant, facilitator, speaker, and trainer, with over twenty years of business experience. She provides project management, strategic thinking & planning, leadership development, business analysis, facilitation, process improvement, change management, and team development to her clients based on best practices in the industry. Susan holds a Masters Degree in International Management, and a Doctorate Degree in Organization Development.

Click to register for The Art and Science of Conflict Management