Live Webinar May 28th, 2012 – 11:00 am – 12:00 pm EDT
Duration: 1 hour webinar Credits: 1 PDU Category A – Free PDU
Sponsored by: PMI Requirements Management CoP (REP #S055)
Presented by: The Lazy Project Manager

A look at some learning experiences from the presenters’ time running a major PMO inside of Siemens; in particular with the early project phases when the partnership of supplier and customer was often tested to the limit.

As both parties climbed the learning curve of understanding – the supplier to understand the customers’ business and the customer to understand the full potential of the solution(s) offered by the supplier – there are plenty of opportunities to ‘get it wrong’ and for unexpected impact to occur as a result.

Added to this challenge both also needed to overcome the wall of miss-appreciation that the ‘sales’ or pre-project process cheerfully built as high as possible.

This process is known as ‘the Journey of Expectation Management’ and the presentation will look at one process and one set of tools used to minimize the ‘journey’ issues and to maximize the ‘arrival’ at the right destination.

This presentation provides insight in to the process and the tools that were used to ensure that project customers received the best possible business benefits from their IT investment, whilst not experiencing any ‘unexpected’ surprises (shocks) along the way.

Presenter: Peter Taylor is a dynamic and commercially astute professional who has achieved notable success in Project Management. With over the 26 years experience in various business areas Peter has excelled in MRP/ERP systems with various software houses, Business Intelligence (BI) , and product lifecycle management (PLM) with Siemens. He has spent the last 7 years leading PMOs and developing project managers and is now focusing on project based services development with Infor.

Peter is also an accomplished communicator and leader speaking at PMI Chapters/Congresses and the author of several books including The Lazy Project Manager: How to be twice as productive and still leave the office early and ‘Leading Successful PMOs‘ (Gower) and teaches leadership to business professionals with ‘The Lazy Winner‘. Check out his terrific website and listen to his free podcasts in iTunes.

Note: You do have to be a PMI® member to register for this opportunity.

Click to register for Expectation Management with Peter Taylor