Live Webinar – June 7th, 2013 12:00 pm – 1::00 pm EDT
Duration:1 hour – 1 Category A PDU – Free PDU
Offered by Beyond20 (REP #2842)

Have you heard the acronym ITIL, but not sure what it is?

During this webinar, we will discuss what ITIL is and why it is relevant in today’s IT environment.Learn how implementing ITIL/IT Service Management concepts can make a significant difference in your organization.Attendees will also learn about the ITIL certification path and how obtaining certification can enhance your career.

Presented by: Erika Flora PMP, PgMP, ITIL Expert ( LinkedIn profile, @erikaflora )Specializing in Microsoft EPM tools, PMP, PgMP, IT, ITIL, ITSM, biotech, pharmaceuticals, drug development, networking, writing, speaking, training/mentoring, small business development, womens issues, non-profit strategy and growth – Erika is a scientist by training. Her expertise is in process improvement, technology implementation, and training/mentoring.

Click to register for What is ITIL? An Introduction