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Live Webinar July 2nd, 2013 11:00 am – 12:30 pm EDT
Duration: 1 Hour 30 Min Credits: 1 PDU Category A – Free PDU
By: Computer Aid Inc IT Metrics & Productivity Institute (Rep 2733)
This presentation was designed for IT managers who understand the importance of managing with metrics and want to increase their understanding of what the “right” measures are.
The presentation begins with a definition of ‘effective’ measures and a summary of the traditional performance metrics used by IT management. It then takes a ‘leap’ into a discussion of four specific critical-success-factor measures.
These measures, of performance-driving CONDITIONS, are based on significant academic research and years of personal experience – including your own.
The presentation wraps up with an analogy for thinking about – and communicating – ideas for appropriate, effective management measures.
At the end of this presentation you will know:
- What “Good†Metrics Look Like;
- The Only IT Metrics That Really Matter;
- Both Kinds of IT Management Metrics;
- How To Measure What Matters;
- How To Think About What to Measure and How To Explain It to Others
Note: ITMPI is now charging a fee to obtain the PDU code. This fee ONLY needs to be paid if you ask the provider for the code – This code can be obtained from the PMI.ORG site for free. Start to record your PDU – on Step 2 place the Rep # 2733 (in our listing) in the “Provider Number” area and the title of the webinar in the “Activity Name” and hit search. Select the code and continue to record the event. If you need further assistance contact us at Hello at pduOTD.com
Click to register for Driving Innovative IT Metrics: Focusing on the CONDITIONS for Success