Live Webinar Jul 31, 2013 – 12:00 pm to 1:00 pm EDT
Presented by: Human Capital Institute
Webinar Duration: 1 Hour Credits: 1 Category C PDU – Free PDU

What is your firm’s current risk due to institutional knowledge loss due to pending retirements?

Join this webcast to hear about American Water’s experience in determining the potential risk to the business of knowledge loss, and insights into how to evaluate available solutions.

Many organizations are at significant risk of losing key critical knowledge due to retirements of employees over the next several years.

By the time an employee announces retirement, or otherwise leaves the organization, it is often too late to fully understand exactly what knowledge is walking out the door and to document and transfer that deep tacit knowledge.

American Water has dedicated significant resources to developing a system to proactively identify and address critical at-risk knowledge across all departments.

In this webcast you will learn a continuum of options for risk mitigation activities, and important differences between succession planning and knowledge management.

The webcast will also review American Water’s experience to demonstrate the importance of a comprehensive knowledge management system.

You’ll have opportunities to ask diagnostic questions to better understand your own organization’s knowledge loss risks.

Presented by:

Jodi Wadel (LinkedIn profile) is the director of Journey Management for American Water and has 20 years of experience in training and organizational development, She conducts knowledge management work and mostly recently conducts internal change management services for the company. She has a Masters in training and development from Penn State University.

Brian Lester (LinkedIn profile) has worked with EDSI Consulting for 13 years, providing workforce development consulting services to organizations in the public transit, utilities, and manufacturing industries. His primary focus as Senior Consultant with EDSI is helping organizations improve by meeting their current and future needs for skilled personnel through targeted training, knowledge retention and strategic workforce planning. He holds a B.S. in Industrial Engineering from Cornell University.

PDU Category C documentation details

Process Groups: Executing

Knowledge Areas: 9 – Human Resources 11 – Risk

• 9.3 Develop Project Team
• 9.4 Manage Project Team
• 11.2 Identify Risks
• 11.5 Plan Risk Responses

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Minimize Risk with Knowledge Retention Strategies