Live Webinar August 20th, 2013 – 1:00 pm – 2:00 pm EDT
Duration: 1 hour webinar Credits: 1 PDU Category A – Free PDU
Sponsored by: PMI INPD CoP (REP #S011)

Learn a practical approach to working with developers, improving communications and the effectiveness of software teams.

John Fox recently authored a book entitled Digital Work in an Analog World that discusses how to leverage psychology in software engineering. He will share these and other valuable insights.

Presenter: John R. Fox (bio at Digital Work website) is COO at SWAT Solutions, a software quality consultancy. With over 30 years of experience in the software industry John has developed a well-rounded technical knowledge base by holding nearly every job in the software development arena at one time or another.

Note: You do have to be a PMI® member to register for this opportunity.

Click to register for Digital Work in an Analog World: Improving Software Engineering Through Applied Psychology

Live Webinar August 21st 2013- 2:00 pm – 3:00 pm EDT
Offered by IAG Consulting (REP 2858)
Duration 1 hour 1 PDU or 1 CDU 1 Category A – Free PDU

This session provides attendees with hands on techniques for determining the outcome of their projects before the project really gets rolling.

This session is about facts, and presents extensive research from IAG’s new Business Analysis Benchmark Study to help project managers build a predictive risk assessment model.

This session puts the intake and requirements gathering process of the project lifecycle under the microscope to determine what actions project managers can take to more consistently achieve a successful outcome on their projects.

Learning Objectives:

1. Quantify the impact of requirements quality on project time and cost
2. Learn an assessment tool for identifying high risk projects
3. Understand proactive strategies for driving success when faced with odds stacked against you

Click to register for Predicting Project Outcomes

Live Webinar – August 20th 2013, 2:00 pm – 3:00 pm EDT
Duration: 1 hour 1 PDU / 1 CDU Credits: 1 PDU Category B – Free PDU
Hosted By: Systemation

Note: You may have to click the “Public Sessions” tab on the top of the page for this opportunity to appear.

If a project manager’s role is to be the facilitator and administrator of the project, how does she/he facilitate herself/himself and remain objective?

When project managers serve a dual role on the team (project manager and subject matter expert, for example), they may need to assign the PM role to another person on the team. This webinar will explore options for project managers who serve a dual role.

Presenter: Dan Treadwell – (LinkedIn profile) Dan is the author of the book Money Isn’t All That Matters – Strategies for Attracting & Retaining Technical Professionals.

Click to register for Dual Roles & Responsibilities on a Team – Mgmt Techniques PMs Should Know

Live Webinar August 20th, 2013 – 1:00 pm – 2:00 pm EDT
Duration: 1 Hour Credits: 1 PDU Category C – Free PDU
Presented by Citrix Online – GoToMeeting Corporate

Famous for her avant-garde outfits, over-the-top per­formances, and addictive dance beats, Lady Gaga is one of the most successful pop musicians of all time. But behind her showmanship lies another achievement: her wildly successful strategy for attracting and keeping insanely loyal fans.

She’s one of the most popular social media voices in the world with more than 33 million Twitter followers and 55 million Facebook fans. And she got there by methodically building a grassroots base of what she calls her “Little Monsters”—passionate fans who look to her not just for music but also for joy, inspiration, and a sense of community.

Lady Gaga didn’t become the success she is today based solely on her talent. She did so by engendering immense loyalty from her fans ‒ and not just through her music ‒ but through the community she has built around that music.

In Monster Loyalty marketing expert Jackie Huba explores Gaga’s biography and fan philosophy and iso­lates the seven lessons any business can learn from her. For instance…

1. Focus on your One Percenters:
   • Lady Gaga is investing today in the audience she hopes to have twenty-five years from now. She spends most of her efforts on just 1 percent of her base, the highly engaged superfans who spread her message.
2. Lead with values:
   • Gaga stands out not just for her music but also for her message that it’s okay to be yourself and to love others for who they are. When you connect with customers beyond just providing a product or service, you create a lasting bond.
3. Give them something to talk about:
   • Whether she’s wearing a meat dress or delivering jaw-dropping performances, Lady Gaga knows what will get people talking. Making your business word-of-mouth-worthy cuts down on advertising costs and spreads buzz faster than anything else.

Love her or hate her, you can’t ignore Lady Gaga. And while not all businesses want to stand out the way she does, any business can win big by creating monster loyalty.

Join Jackie Huba (LinkedIn profile), author of Monster Loyalty: How Lady Gaga Turns Followers into Fanatics, as she reveals how Lady Gaga did it. Jackie will explore 5 essential loyalty lessons and provide the playbook for building that kind of loyalty in your organization.

Join this live webinar to learn:

• 5 Customer Loyalty Lessons from Lady Gaga
• How to build loyalty in your organization
• Intuitive customer loyalty strategies

Plus 3 lucky attendees will win a signed copy of Huba’s book!

PDU Category C (PMBOK 5) documentation details:

Process Groups: Planning, Monitoring & Controlling

Knowledge Areas: 13 – Stakeholder

• 13.1 Identify Stakeholders
• 13.2 Plan Stakeholder Management
• 13.3 Manage Stakeholder Engagement
• 13.4 Control Stakeholder Engagement

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for 5 Customer Loyalty Lessons from Lady Gaga