Just Listen: Tips from a Former FBI Negotiation Trainer on How to Get Through to Anyone
Posted by EdmontonPMSep 4
Live Webinar September 12th, 2013 – 1:00 pm – 2:00 pm EDT
Duration: 1 Hour Credits: 1 PDU Category C – Free PDU
Presented by Citrix Online – GoToMeeting Corporate
Learn how to effectively persuade and communicate with even your worst customers.
Join Dr. Mark Goulston, author of the best-selling book Just Listen: Discover the Secret to Getting Through to Absolutely Anyone , as he explores how to increase your ability to get through to anyone – even your most challenging customers!
Join this live webinar to learn:
- Persuasive techniques for bosses, co-workers and customers
- How to get through to others in difficult situations
- Get people to buy into your ideas
And more…
PDU Category C documentation details:
Process Groups: Planning Executing
Knowledge Areas: 10 – Communications 13 – Stakeholders
- 10.1 Plan Communications Management
- 10.2 Manage Communications
- 13.1 Identify Stakeholders
- 13.2 Manage Stakeholder Engagement
As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’
Click to register for Just Listen: Tips from a Former FBI Negotiation Trainer on How to Get Through to Anyone
[…] Dr. Mark Goulston is presenting a free webinar on persuasion on September 12th, “Just listen: how to get through to anyone.” […]
Dave,
Thank you for mentioning us in your newest post “New PM Articles for the Week of September 2 – 8”. Your compilation of the “Best Project Management Blogs Released This Week” should be mandatory for all Project managers to review as it contains so many wonderful links!
Have a productive week!