Live Webinar – Nov 13th, 2013 11:00 am – 12:00 pm EST
Duration: 1 Hour Credits: 1 PDU Category C- Free PDU
Sponsored by: PEX – The Process Excellence Network

The Avis Budget Group’s
Performance Excellence Model

You’ve done a great job improving a process in one area of the business. In an ideal world, that successful process change would be adopted at all site locations.

But what usually happens next?

All too often, the answer to that question is, unfortunately,

“Not Much”

That’s not the case, though, at Avis Budget Group (ABG), a leading global provider of vehicle rental services. ABG utilizes a dedicated team of 90 PEX Leaders around the globe to improve and standardize the customer car rental experience.

This model uses projects that are replicated at multiple locations and is designed to enhance the customer experience.

• But how do they achieve that when they have over 30,000 employees and more than 10,000 rental locations?
• And why is project replication so important to the customer experience?

Join this lively and engaging webinar to find out!

In this webinar you will:

1. Understand why replicating projects matters to you and your company
2. Learn Avis Budget Group’s Replication Model for Performance Excellence and get ideas on how you can successfully apply the concepts to your organization
3. Hear more about the project development life cycle and the importance of validating original projects
4. Recognize the importance of sustainability and tools to ensure continued success

Presenter: Joe Hulseman (LinkedIn profile) Lean Six Sigma Master Black BeltAvis Budget Group has 25 years of Performance Excellence experience, last 5 years as with the Avis Budget Group in Parsippany, NJ. Joe is primarily responsible for the Project pipeline, Lean Six Sigma training and process methodology at ABG.

PDU Category C (PMBOK 5) documentation details:

Process Groups: Planning, Monitoring & Controlling

Knowledge Areas: 4 – Integration

• 4.1 Develop Project Charter
• 4.2 Develop Project Management Plan

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Effective Strategies for Replicating Projects Globally