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Live Webinar – March 26th 2014, 12:00-1:00 PM EDT
Duration: 1 Hour Credits: 1 PDU Category C – Free PDU
Presented by American Management Association (REP 1294)
Although the AMA is an REP this opportunity may not have a course number Contact the AMA for further information.

Learn How to Manage Your Emotions

Almost all of us work in a business environment that is intense and unrelenting.

Resilience simply refers to one’s ability to adapt to stressful situations or crises. More resilient managers are able to accept life changes and adapt to adversity without lasting difficulties, while less resilient managers have a much harder time handling stress and change.

Managing emotions is a fundamental part of resilience. This can mean managing the emotions that you experience or managing the emotions of those around you. Good emotional resilience enables you to increase productivity, improve morale, reduce absenteeism, retain your best people and improved team relations.

When you understand the role of emotions in resilience, you will have the ability to understand when they can drain resilience and when they can facilitate or enhance resilience.

So what do these emotions mean?

Emotions are not about being soft and fluffy. Rather, they are vital in helping you make hard, direct management decisions.

There is intelligence in emotions and intelligence can be brought to emotions.

This webcast explains the role of emotions in management and explores how and why managing your emotions can help make you a better leader. You’ll see real examples and get loads of practical hints that you can use straight away.

What You Will Learn:

  • What resilience is and why it is so difficult to measure
  • The role of emotions in managing situations that may cause anxiety and stress
  • The emotions that drain and the emotions that facilitate or enhance resilience
  • How to interpret and use the information that emotions provide
  • What happens when you have too much emotional resilience?
  • Eight ways to develop emotional resilience with useful hints and tips to help.

Join Robin Hills to discover how better understanding your emotions and those of others can improve individual well-being and organizational effectiveness.

PDU Category C (PMBOK 5) documentation details

Process Groups: Executing

Knowledge Areas: 9 – Human Resources

  • 9.3 Develop Project Team
  • 9.4 Manage Project Team

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

We encourage you to register even if you are unable to attend live; you’ll receive replay information following the event.

For More Resources on Emotional Resiliency see:

Presenter: Robin Hills (LinkedIn profile) is founder of Ei4Change delivering leadership interventions on resilience & emotional intelligence worldwWide. He has designed a unique coaching intervention to support the development of emotional resilience, which combines images, metaphors, NLP techniques and clean language to explore what resilience means contextually for individuals and teams at deep, personal levels.

Click to register for Developing Your Emotional Resilience