Live Webinar May 8th, 2014 11:00 am – 12:00 pm EDT
Duration: 1 Hour  Credits: 1 PDU/CDU  Cat B – Free PDU/CDU
Presented by: IIBA

Process management helps to provide a line of sight from strategy through execution of organizational initiatives.

Akin to the business analysis (BA) requirements discipline, this traceability enables performance maturity, better communication, clearer roles and responsibilities, and good governance.

Clarification of problems or opportunities for improvement is integral to business analysis and process management.

In each, you must elicit and clearly state a specific problem that quantifiably affects business/operation and that ultimately matters to your customers.

Process management is:

• An integral part of business analysis, implementation, improvement, and sustainability,
• Solves problems, and
• Expedites risk identification, mitigation, and impact.

In this webinar Vicki will explain how to:

1. Tie process management to organizational strategy,
2. Use process management as a foundation of good decision making, change management, and governance, and
3. Increase efficiency and value optimization throughout the organization.

Presenter: Vicki Hoard, PMP, (LinkedIn profile) Lean Six Sigma Master Black Belt, is a Senior Consulting Manager with Robbins Gioia’s Process Refinement & Optimization Practice. Vicki is responsible for developing and tailoring business process management and improvement methods. She is an experienced facilitator and has consulted on projects in the areas of quality management, Lean Six Sigma, business process re-engineering and performance management.

Click to register for IIBA: Overcome Risk Using Process Management and Improvement