Live Webinar June 5th, 2014 11:00 am – 12:30 pm EDT
Duration: 1 Hour 30 Min Credits: 1 PDU Category A – Free PDU
Presented by: Computer Aid Inc IT Metrics & Productivity Institute (Rep 2733)

This webinar Louis Marchesani (LinkedIn profile) will discuss the  effect that a younger workforce is going to have on our delivery of support services.

Louis will also  suggest ways of eliminating needless contacts –  how to reduce human contacts through self service and self help.

Click to register for Service Desks of the Future; Contact Elimination, Self-service and a Changing Workforce

The Live Session Is Free But…

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