Live Webinar – June 10th, 2014 12:00 pm – 1:00 pm EDT
Presented by: Enfocus Solutions
Duration: 1 Hour 1 PDUs Credits: 1Category C PDU- Free PDU

Audience: ITSM Service Managers, Agile Product Owners, Portfolio Mangers, PMO Directors, and Program Managers

At first Agile and ITIL seem at odds because of the rigid release and change management process of ITIL and the rapid delivery of software in Agile.

The two frameworks are actually quite complimentary.

John will address the following topics:

• Managing Services instead of Products
• Defining Agile Services
•  Service Portfolio Management
• Economic Benefit of Small Batch Sizes
• Design Coordination Management
• Creating a Service Design Package
• Service Transition Management
• Creating RFCs
• Dealing with Release and Change Management
• Continuous Delivery
• Achieving Agility and Operational Excellence
• Requirements: The Old way and the new way
• Using ITIL for Scaling Agile

In this webinar, John Parker will describe how the design of End-to-End business services works in an agile development environment.

Presenter: John E. Parker (LinkedIn profile) President and CEO Enfocus Solutions Inc.

PDU Category B (PMBOK 5) documentation details:

Process Groups: Planning, Monitoring & Controlling

Knowledge Areas: 4 – Integration 9 – Human Resources

• 4.3 Direct and Manage Project Work
• 4.4 Monitor & Control Project Work
• 5.2 Collect Requirements
• 6.2 Define Activities

As a Category B ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Agile and ITIL