Live Webinar – June 24th 2014, 9:30 am – 10:30 am EDT
Offered by: Global Knowledge UK  (REP 1999)
Duration: 1 hour 1 PDU / 1 CDU Credits: 1 PDU Category A – Free PDU

Note: Although Global Knowledge is an REP this opportunity may not have a course number and may need to be recorded as a Category C PDU. Contact Global Knowledge for further information.

As demographics and globalization continue to change the face of today’s workforce and the profiles of teams, organizations struggle to ensure that diversity contributes positively to culture and business performance.

In this 1 hour complimentary webinar Michelle Moore will discuss the challenges of diversity and share best practices for improving communication and effectiveness in diverse teams.

The webinar will include the following elements:

• Layers of Diversity in Today’s Organizations
• Communication, Team effectiveness and Diversity
• Adapting Communication in a Diverse Workplace

Presenter: Michelle Moore LinkedIn profile) is a learning and development professional with in-depth knowledge and experience in Sales, Leadership and Communication Skills.Michelle facilitates Global Knowledge Leadership and Business workshops on a world-wide basis and is responsible for development and promotion of the Global Knowledge EMEA Leadership and Business Skills portfolio.

PDU Category C (PMBOK 5) documentation details

Process Groups: Executing
Knowledge Areas: 4- Integration 9 – Human Resources

• 9.1 Plan Human Resource Management
• 9.4 Manage Project Team

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Dealing with Different People : Personal Effectiveness for IT Professionals