Online Webinar – Recorded Jan 22nd, 2014
Duration: 1 Hour Credits: 1 PDU Category C – Free PDU
Presented by American Management Association (REP 1294)
Although the AMA is an REP this opportunity may not have a course number Contact the AMA for further information.

Better Manage Your Multigenerational Employees

With four generations in the workforce today, tensions are inevitable but problems are avoidable.

These generations think differently, vote differently, buy differently, and dress differently. Work ethic, respect, turnover, dress code, communication tools, fun at work can create real problems for managers and organizations, or they can provide opportunities to bring the generations together.

The bottom line is that what worked in the past doesn’t work now.

Members of one generation will often grumble about another generation using stereotypes that mire a team in needless sticking points. This webcast will show you a practical approach to get the four generations working together.

In this webcast, you’ll learn:

• The most important stereotype-busting “ghost stories” that explain why each generation thinks the way they do
• The 12 most frequent generational tensions and what organizations are doing about them
• A proven 5-step process that gets the generations figuring out for themselves how to work through sticking points and get more done together.

This proven 5-step process gets the generations working through perceived difficulties and getting more done.

We encourage you to register even if you are unable to attend live; you’ll receive replay information following the event.

Presenter: Haydn Shaw (LinkedIn profile) has researched and helped clients regarding generational differences for over 20 years. TIME called him “an expert on cultural differences at the office.” He is author of Sticking Points: How to Get 4 Generations Working Together in the 12 Places They Come Apart, and his research formed the basis of FranklinCovey’s bestselling workshops and Working Across Generations. Haydn also blogs for the Huffington Post.

PDU Category C (PMBOK 5) documentation details

Process Groups: Executing

Knowledge Areas: 9 – Human Resources

• 9.3 Develop Project Team
• 9.4 Manage Project Team

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for How to Get the Generations Working Together