Live Webinar – September 9th, 2014 11:00 am – 12:00 pm EDT
Duration: 1 Hour Credits: 1 PDU Category C – Free PDU
Sponsored by: PEX  – The Process Excellence Network

Companies have for years tried to create the processes and organizational culture to drive operational excellence throughout the business and enhance customer satisfaction. However, there was one essential ingredient missing: data.

Having the right information to hand at the right time is essential to allow your frontline staff to make the best possible decisions about what to do next. Moreover, data can give you important insight into what you need to improve in order to drive operational excellence.

For that, data not only has to be embedded within your processes but in also a form that is easily interpreted by your staff. In this webinar, join experts Jim Sinur and Jarrod Poynton to explore a revolutionary new approach to data analysis and process excellence that will allow you to bring real-time insight to your front-line decision makers to drive effective decision making and high performance.

Join this webinar to:

1. Learn how you can bring the power of analytics and process together to drive business performance
2. Understand what it really means to move to more intelligent processes
3. Explore a new technique called compound analytics and how it can help you deliver improvement to end-to-end processes

Presenters:

Jim Sinur  CEO of Flueresque (LinkedIn profile) is a BPM expert who researches areas  business process innovation, business modeling, business process management technology (iBPMS), process collaboration for knowledge workers, process intelligence/optimization, business policy/rule management (BRMS), and leveraging business applications in processes. Mr. Sinur was critical in creating the first Hype Cycle and Maturity Model, which have become a hallmark of Gartner analysis, along with the Magic Quadrant.

Jarrod Poynton (LinkedIn profile) is Head of Solutions for DST Business Process Solutions in EMEA and specialises in solving customer engagement and operational control problems by blending business process, application data, the customer journey and organisational design.

PDU Category C (PMBOK 5) documentation details:
Process Groups: Planning Executing
Knowledge Areas: 4 – Integration 5 – Scope 6 – Time

• 5.2 Collect Requirements
• 5.3 Define Scope
• 5.4 Create WBS
• 13.1 Identify Stakeholders

As a Category C, ‘Self Directed Learning’, activity remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder.’

Click to register for From Insight to Action: Bring Data & Process Together For Powerful Business Performance