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Live Webinar April 8th, 2015 – 12:00 pm – 1:00 pm  EDT
Duration: 1 Hour Credits: 1 PDU Category C  – Free PDU
Presented by American Management Association (REP 1294)
Although the AMA is an REP this opportunity may not have a course number Contact the AMA for further information.

How Do YOU Act Under Pressure?

Much of the respect that people have for you rises or falls according to how you act under pressure. Wouldn’t you agree?

How you handle yourself in stressful situations can mean the difference between reaching people or blowing it with them.

Learn from Dr. Mark Goulston (LinkedIn profile) former FBI and police hostage negotiation trainer and author of AMACOM’s bestselling book, “Just Listen”, how to both gain self-control and control of a situation when you’re under pressure.

You’ll learn 5 steps you can take to keep your composure and focus when stressful circumstances arise.

The 5 steps are:

  • How your amygdala hijacks you to kick you off balance and how you can foil such a hijack
  • How to talk yourself down from fear and anger to acceptance and control
  • How to have your internal mentors talk you back into control and how to remember what they meant to you
  • How to realize that an “ounce of anticipation” is worth a “ton of poise”
  • How to stay on diets and exercise regimens by making a Santa’s list of who’s been naughty and nice to you

We encourage you to register even if you are unable to attend live; you’ll receive replay information following the event.

Speakers:  Mark Goulston, M.D. (bio) is Co- Founder of Heartfelt Leadership, a business advisor, consultant, keynote speaker, trainer and coach.  He  trained as a clinical psychiatrist and honed his skills as an FBI/police hostage negotiation trainer.   He is the author of several international lybest selling books including:

PDU Category C (PMBOK 5) documentation details:
Process Groups: Executing
Knowledge Areas: 4- Integration 9 – Human Resources

  • 4.3 Direct and Manage Project Work
  • 9.3 Develop Project Team
  • 9.4  Manage Project Team

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for 5 Steps to Gain Control Under Pressure: Tips from an FBI Hostage Negotiation Trainer