Live Webinar – September 30th 2015, 9:30 am – 10:30 am EDT
Offered by: Global Knowledge UK  (REP 1999)
Duration: 1 hour 1 PDU / 1 CDU Credits: 1 PDU Category A – Free PDU

Note: Although Global Knowledge is an REP this opportunity may not have a course number and may need to be recorded as a Category C PDU. Contact Global Knowledge for further information.

Feedback is critical if an individual or organisation wants to grow and develop.

The challenge is that giving and receiving feedback has to be done effectively to realise its benefits.

Many people feel uncomfortable giving and/or receiving feedback, and often feedback is delivered in a manner that makes it hard to accept or implement.

In this 60 minute webinar Michelle Moore will discuss how to provide feedback in a way that makes it clear and easier to act on. She will also review how to receive feedback in a professional manner.

The webinar will include the following elements:

• The Challenges of Giving and Receiving Feedback
• Giving Feedback – Guide Lines for Success
• The Four Step Feedback Look
• Receiving Feedback – Best Practices

Michelle Moore LinkedIn profile) is a learning and development professional with in-depth knowledge and experience in Sales, Leadership and Communication Skills. Michelle facilitates Global Knowledge Leadership and Business workshops on a world-wide basis and is responsible for development and promotion of the Global Knowledge EMEA Leadership and Business Skills portfolio.

PDU Category C (PMBOK 5) documentation details
Process Groups: Executing
Knowledge Areas: 9 – Human Resources

• 9.1 Plan Human Resource Management
• 9.3 Develop Project Team
• 9.4  Manage Project Team

As a Category C “Self Directed Learning Activity” remember to document your learning experience and its relationship to project management for your “PDU Audit Trail Folder”

Click to register for Giving & Receiving Feedback For IT Professionals