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Live Webinar – November 24th 2015, 9:00 am – 10:00 am EST
Offered by: Global Knowledge UK  (REP 1999)
Duration: 1 hour 1 PDU / 1 CDU Credits: 1 PDU Category A – Free PDU

Note: Although Global Knowledge is an REP this opportunity may not have a course number and may need to be recorded as a Category C PDU. Contact Global Knowledge for further information.

This is the next webinar in GK’s new Weekly series “The Sales Excellence Webinar Series for Business Outcomes.”

If the elements of the Business Case including the solution design, financial impact and benefits can be thought of as the promises made to the customer,

Benefits Realisation is the technique to ensure these promises are delivered.

It is vital to ensure that not only does the project deliver all of the benefits predicted, but there is a process to measure, demonstrate and articulate that the benefits have been realised.

This webinar covers the main elements required to successfully deliver benefits realisation as part of the customer engagement.

The key techniques and tools covered are:

  • Implementation Readiness Factor Assessment
    This process covers IT and business unit capacity to execute, Vision and commitment, Approach and ability to implement, Governance and ac-countability, Funding and sponsorship and the business case

Implementation Road Mapping

  • Estimate resource requirements
  • Estimate project timing
  • Refine capability-based planning
  • Define capability increments
  • Determine transition architectures
  • Manage risks of implementation projects
  • Confirm interactions with management frameworks

Benefit Realisation Approach – Focusing on the follow activities:

  • Confirm the benefits expected from the business case, as well as risks and assumptions
  • Fund and staff the benefit measurement resources and Identify changes (roles, processes, behaviors) required to achieve benefits
  • Plan contingencies for obstacles to benefit achievement
  • Track the level of benefit attainment and compare to projected tar-gets
  • Report on actual benefits attained by end of implementation versus expected benefits

Watch for these webinars on PDU Of The Day:

PDU Category C (PMBOK 5) documentation details:
Process Groups: Executing
Knowledge Areas: 4- Integration 5 – Scope 8 – Quality

  • 5.6 Control Scope
  • 9.3 Develop Project Team
  • 13.1 Identify Stakeholders
  • 13.3 Manage Stakeholder Engagement

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for PM Strategic Planning & Sales Excellence Series: Delivering Benefits Realisation to the Customer