Online Webinar – Recorded August 20th, 2015
Presented by:  Human Capital Institute
Webinar Duration: 1 Hour Credits: 1 Category C PDU – Free PDU

REALLY– It’s Not Rocket Science!

In an environment such as Southwest Airlines where employee engagement is inextricably linked to customer experience a central driver for sustained success is the presence of clearly articulated and well-defined expectations for their employees.

Beyond the imprinting of organizational values on the employee brand are the core elements necessary to meet the expectations set by leadership.

The competencies and behaviors become the key to a roadmap for employee development, team dynamics and performance management.

This webcast will illustrate how the talent management philosophy is completely integrated with the business model for Southwest Airlines thereby creating a culture of undeniable high engagement, performance and productivity.

Join Bonnie Endicott, (LinkedIn profile) Director, People at Southwest Airlines and hear how Southwest Airlines imprinted their high engagement, performance, productivity. culture and values within their organization.

PDU Category C (PMBOK 5) documentation details
Process Groups: Executing
Knowledge Areas: 9 – Human Resources

• 9.1 Plan Human Resource Management
• 9.2 Acquire Project Team
• 9.3 Develop Project Team
• 9.4  Manage Project Team

As a Category C “Self Directed Learning Activity” remember to document your learning experience and its relationship to project management for your “PDU Audit Trail Folder”

Note: SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs)

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Click to view It’s Not Rocket Science To Engage Your Employees