Live Webinar – January 6th 2016, 9:00 am – 10:00 am EST
Offered by: Global Knowledge UK  (REP 1999)
Duration: 1 hour 1 PDU / 1 CDU Credits: 1 PDU Category A – Free PDU

Note: Although Global Knowledge is an REP this opportunity may not have a course number and may need to be recorded as a Category C PDU. Contact Global Knowledge for further information.

February 2016 will see the launch of the new ITIL practitioner course and exam. The course has been designed to help you adopt service management and tell you HOW to adapt the ITIL framework to deliver positive improvement for your organisation.

Global Knowledge’s Barry Corless is part of the Axelos practitioner exam team. Join him for the 60 minute webinar on 6th January when he’ll present an outline of the qualification and your options to tailor the learning to suit you.

The webinar will include the following elements:

• The key areas of focus within the new qualification
• How ITIL Practitioner will help address business challenges for individuals and organisations
• The timeline for when the certification will become available.

Traget Audience:

• IT managers and practitioners,
• ITSM professionals

Presenter: Barry Corless (LinkedIn profile) is responsible for maintaining and developing Global Knowledge’s best practice portfolio to offer wider content and more competency-led activities.  He has been managing and delivering service management education and consultancy solutions since 1999. In addition to his role with Global Knowledge, he is currently ex-chair of itSMF (UK), former ITIL version 2 Chief Examiner for the APM Group, a current ITIL senior examiner and a fellow in the PrlSM Institute.

Click to register for Launching the new ITIL Practitioner: The Most Significant Evolution