Live Webinar Apr 6th, 2016 – 1:00 pm to 2:00 pm EDT
Presented by the Corporate Education Group (REP 1011)
Duration: 1 Hour Credits: 1 Category A PDU – Free PDU
Course ID: MDW1296

• It’s no secret that difficult employees can negatively impact other team members, productivity and projects.
• It’s also no secret that many managers struggle to deal with the problem effectively. Often, the difficult person is ignored in hopes that the situation will somehow resolve itself.

The problem never goes away on its own, of course. Successful managers address these kinds of situations before they become a distraction … or worse, a full-blown crisis.

They recognize the symptoms of difficult behavior, seek to understand the motives and attitudes of the employee, and work with the person to clarify expectations and move toward a resolution.

When the situation is addressed properly, a difficult employee can be transformed into a positive influence.

This webinar will help you:

• Go beyond your initial judgment and understand why someone is being “difficult”
• Gain a clear perspective of the problem
• Use a non-confrontational and problem-solving approach to the situation
• Work with the employee to resolve the issue.

As the saying goes,
“What do you do with a bowl full of lemons? Make lemonade!”

About the Presenter: Casey Mitchell, (LinkedIn profile) is Founder and Principal of Waybridge Associates, Inc. Casey’s primary focus is on management learning and development and working with new managers who want to make a successful transition into move into leadership roles. Prior to founding Waybridge Associates, Casey was human resource development manager at Marshalls Department Stores.

Click to register for:
Make Lemonade out of Lemons:
Dealing with Difficult Employees

Live Webinar April 6th 2016 2:00 pm – 3:00 pm EDT
Offered by IAG Consulting (REP 2858)
Duration 1 hour 1 PDU or 1 CDU 1 Category A – Free PDU
There is also a previously recorded version of this webinar available.

Why should it take months to determine project scope
And gather requirements?

Register now to look at the underlying problems that impede the collection of business requirements and make projects less successful.

Within this session, participants get new data from IAG’s research that quantifies the cost of poor requirements and shows the impact on companies of a strong, repeatable process.

Attendees will see some of the techniques IAG uses in our methodology and proven successful on over 1,000 engagements.

Finally, making quantum organization improvement is our specialty and this session will review the levers of change that IAG focuses on to deliver excellent results.

Learning Objectives:

1. Executive perspectives on making requirements change
2. Techniques for optimizing requirements discovery
3. The tactics of requirements competency development

Click to register for:
Optimizing Requirements Discovery

Live Webinar April 6th, 2016, 11:00 am – 12:30 pm  EDT or
Live Webinar April 7th, 2016, 4:00 pm – 5:30 pm  EDT
Presenter: Change Management Learning Center (PROSCI)
Duration:1 hour Webcast + Q & A – Up to 1 Category C PDU –  Free PDU

Prosci specializes in change management processes.  With a strong developed expertise in change management processes they produce high quality informative presentations and seminars

Join PROSCI’s Chief Innovation Officer Tim Creasey, (LinkedIn profile, @timcreasey)  to explore the future of change management, based on Procsi’s latest research, data and study participant projections.

Tim will reveal PROSCI’s predictions for the next 2-5 years, the latest trends and how change leaders can stay ahead of the game!

PROSCI literally “wrote the books” on Change Management:

• ADKAR®: A Model for Change in Business, Government and our Communityby Jeffrey M. Hiatt
  • ADKAR®—awareness, desire, knowledge, ability and reinforcement
• Change Management: The People Side of Change by Jeffrey M. Hiatt

These texts are a MUST READ for anyone performing Change management as a part of their role!

PDU Category C (PMBOK 5) documentation details:
Process Groups: Planning Executing
Knowledge Areas: 4 – Integration 5 – Scope 13 – Stakeholders

• 4.1 Develop Project Charter
• 5.2 Collect Requirements
• 5.6 Manage Scope
• 9.4 Manage Project Team
• 13.3 Manage Stakeholder Engagement

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for either presentation of :
Change Management In 2020:
Upcoming Trends In The Discipline

Live Webinar April 7th, 2016 – 3:00 pm to 4:00 pm EDT
Presented by:  Human Capital Institute
Webinar Duration: 1 Hour Credits: 1 Category C PDU – Free PDU

Baby Boomers are retiring at the rate of 10,000 workers per day, taking valuable knowledge with them. The Millennials entering the workforce behind them have significantly different expectations and preferences for how they work, learn and ultimately advance their careers professionally.

They want more variety in class, prefer less formality in style, and perform better when lessons connect to real life. Learn how Cannon Financial uses social learning to bridge formal and informal training initiatives to address this confluence of changing workforce demographics.

Join Chris Nekvinda (LinkedIn profile) and Mark Hammer (LinkedIn profile) as they help you to enhance your teams to work smarter and faster with social learning.

PDU Category C (PMBOK 5) documentation details
Process Groups: Executing
Knowledge Areas: 9 – Human Resources

• 4.3 Direct and Manage Project Work
• 9.1 Plan Human Resource Management
• 9.3 Develop Project Team
• 9.4  Manage Project Team

As a Category C “Self Directed Learning Activity” remember to document your learning experience and its relationship to project management for your “PDU Audit Trail Folder”

Note: SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs)

Click to register for:
Making Your Workforce Smarter & Faster
With Social Learning