Live Webinar – April 22nd, 2016 8:00 am – 9:00 am EDT
Live Webinar – April 22nd, 2016 1:00 PM – 2:00 PM BT
Duration: 1 hour webinar Credits: 1 PDU Category B – Free PDU
Sponsored by:APM a division of  APMG International

• Have you got your ITIL foundation certification?
• Are you interested in taking the next step up?

Service Management for years has been crying out for practical guidance covering how to transform ITIL knowledge into practice.

ITIL practitioner is a brand new certification that aims to equip professionals with the essential skills to apply ITIL concepts to business. It provides the practical elements to complement ITIL guidance, comprising of key skills for how to start adapting ITIL within an organization.

Delivered by leading service management author and consultant Helen Morris (LinkedIn profile) will explain the business value ITIL Practitioner will bring to organizations both large and small.

PDU Category C (PMBOK 5) documentation details:
Process Groups: Planning
Knowledge Areas: 4 – Integration

• 4.3 Direct and Manage Project Work
• 4.4 Monitor and Control Project Work
• 5.2 Collect Requirements
• 6.2 Define Activities

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for:
ITIL Practitioner: ITIL Make IT Better