Live Webinar June 2nd, 2016 11:00 am – 12:30 pm EDT
Duration: 1 Hour 30 Min Credits: 1 PDU Category A – Free PDU
By: Computer Aid Inc IT Metrics & Productivity Institute (Rep 2733)

In this webinar Carlos will explain the relevance of having a benefits realization management strategy in place on organizational level and will explain what such a strategy looks like.

Be sure to check out Carlos Serras white paper on the adoption and embedding of Benefits Management, entitled, ‘Benefits Management: lost or found in translation’

Presenter: Carlos Serra (LinkedIn profile) PMP, Prince2 Practitioner, Carlos holds an MSc Degree in Program and Project Management (University of Warwick – UK) and a BSc CEFET-RJ – Brazil.  He is voluntarily working as a reviewer for the International Journal of Project Management and has also designed and delivered several PM and QM modules and lectures as part of MBA programs,  and training events.

Click to register for:
Implementing An
Enterprise Benefits Realization Management Strategy

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ITMPI Membership

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Online Webinar – Recorded December 13th 2012 &
Online Course – Slides file From – Seattle Scrum Gathering
Presented by: Mountain Goat Software (REP # 3102)
Duration 1 hour 1 PDU or 1 CDU 1 Category A Free

One of the challenges of agile is coming to grips with the role of leaders and managers of self-organizing teams. Many go to the extreme of refusing to exert any influence on their teams at all. Others retain too much of a command-and-control style.

Leading a self-organizing team can be a fine line.

In this session you will learn the proper ways to influence the path taken by a team to solving the problems given to it. You will learn how to become comfortable in this role. You’ll understand why influencing a self-organizing team is neither sneaky nor inappropriate but is necessary.

Presenter: Mike Cohn (LinkedIn profile) is the founder of Mountain Goat Software, where he teaches and coaches on Scrum and agile development. He is the author of Succeeding with Agile: Software Development Using Scrum, also Agile Estimating and Planning, and User Stories Applied: For Agile Software Development. With more than 25 years of experience, Mike is a frequent magazine contributor and conference speaker, Mike is a founding member of the Scrum Alliance and the Agile Alliance.

See all Mike Cohn’s Publications available on Amazon

Click to download the presentation Leading a Self-Organizing Team from the Seattle Scrum Gathering

Live Webinar June 3rd, 2016 11:00 am – 12:00 pm EDT
Duration: 1 hour  Credits: 1 PDU Category B  – Free PDU
Presented By: PROJECTinsight (Metafuse Inc)
In Cooperation With: Core Performance Concepts (Rep #1399)

Note: Please record this as a Category B Presentation – You will receive a Category B certificate from PROJECTInsight

What conversation do you need to have that you are avoiding?

Difficult conversations are a part of life! There will be a time when you want to get something and are uncomfortable asking for it.

The reasons may vary, it might be:

• Asking for that long awaited raise or vacation
• Asking for more resources when you have been told there is no budget
• Giving uncomfortable feedback to a peer or employee
• Someone is treating you unfairly or just not responding at all

Whatever it is, once you overcome the fear and learn the 5 step simple to apply roadmap, you will gain confidence and improve the quality and effectiveness of all your conversations.

If you are ready to get more of what you want, then join us for this interactive webinar. Be coached by leadership and communication expert, Brenda Williams of Your Coaching Solution.

To be selected, please email your issue to: BrendaWilliams, (LinkedIn profile) or just raise your hand during the webinar. Your name can remain incognito.

Webinar Benefits:

• Gain valuable insight and improve ability to have difficult conversations
• Improve the quality and effectiveness of daily conversations
• Create high levels of alignment, collaboration and partnership
• Increase efficiency, productivity and performance

Who should attend:

• Project managers, Portfolio managers,
• Project team members, Project Leads,
• Project sponsors & function/business unit managers,
• Subject Matter Experts, Business Analysts, Scheduling Specialists and ….
• Other business stakeholders.

Click to register for:
Be Coached On How To Approach
Your Next Difficult Conversation

Live Webinar June 3rd, 2016 – 12:00 pm – 1:00 pm  EDT
Duration: 1 Hour Credits: 1 PDU Category C  – Free PDU
By: International Institute for Software Testing (IIST)

As an introduction to her PSQT tutorial, Isabel discusses the increasing importance of understanding the user experience.

As IT teams, our skill sets and comfort zone is often in the technical detail.

• But does a technical focus sometimes cause us to miss the big picture of what the customer and the business really needs?
• Do we focus on software quality at the expense of human and commercial factors?

“Quality in use” measures products and services looking at human, business and societal impacts.

This includes usability, accessibility, and flexibility for the customer and business, as well as commercial, human and environmental safety and freedom from risk. For the people selling, supporting or using our products, this is the beating heart of the customer experience.

• How well are people supported to efficiently and efficiently carry out their tasks?
• Is the product accessible to all the people who want to use it?
• What is the user experience?
• Are they engaged and excited?

Without these “big picture” attributes, delivered software will not be acceptable, will not keep our organisations in profit, and may not be legal.

The benefits of designing in and testing these attributes will make everyone more effective, more efficient, and increase the marketplace for our products and services.

Three key take-aways:

• Importance of focusing on stakeholders
• Quality in use as a measure of what customers require
• Balancing the big picture and the detail

After hearing the “why” of user experience in this webinar, join Isabel in San Diego at PSQT for a tutorial that will teach you the “when, where, who, what and how” of user experience testing.

Presenter: Isabel Evans (LinkedIn profile) has 30+ years experience in IT quality mgmt &  testing in the financial, communications, and software sectors. Encouraging IT teams and customers to work together, delivering results via flexible processes, Isabel is a popular speaker at software quality conferences worldwide. Isabel authored  Achieving Software Quality Through Teamwork and chapters in Agile Testing: How to Succeed in an eXtreme Testing Environment; The Testing Practitioner and Foundations of Software Testing. Isabel is a Chartered IT Professional and a Fellow of the British Computer Society, and Programme Secretary of the BCS SIGiST.

Click to register for:
Quality In Use:
Why Do We Need To Understand The User Experience?