Live Webinar July 18th, 2017, 1:00 pm – 2:00 pm  EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

In this session Don Scheibenreif (LinkedIn profile, Gartner bio) VP Distinguished Analyst presents Gartner’s view of the top business, societal and technology trends most relevant to engaging customers in today’s digital world.

Don review the trends, their impact on customer engagement and what you can do next to leverage this work in your customer experience initiatives.

Discussion Topics:

• Key technology-driven societal and business trends, and their impact on customer engagement
• How to leverage this work in your customer planning and innovation efforts

Click to register for:
Top Emerging Trends &
Their Impact On Customer Engagement

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