Online Webinar – Recorded February 16 2016
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider:  Modern Analyst

This webinar is about Business Process Management (BPM) – the running and improving of a business via its processes.

Mark Monteleone CBAP / PMP, the webinar presenter, defines and provides insight in the use of BPM by answering six questions:

• As a business analyst, what should you ask for when joining a business?
  * What is the difference between managing a business by function vs. process?
• Why would you redesign rather than incrementally improve a process?
• Why should your process analysis cover a value chain rather than a sub process?
• Why should you establish leading and lagging metrics to control a process?
• What is the most challenging part of business process management, improving the process or managing the resistance?

Besides addressing the above questions, Mark will include a Business Analyst (BA) Quick Reference Checklist for conducting a “process redesign or incremental improvement analysis” plus explanations on various BPM terms and references.

Presenter: Mark Monteleone, (BA Times bio) CBAP, PMP  an independent consultant and author of The 20 Minute Business Analyst: a collection of short articles, humorous stories, and quick reference cards for the busy analyst  Mark has also written several articles in Modern Analyst, BA Times, BA Connection, International Association of Facilitators (IAF), and Global Flipchart. Mark also instructs courses on business analysis and project management plus consults on business applications and projects in more than 35 countries.

Click to register for:
Business Process Management (BPM) For BAs

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