Live Webinar January 10th, 2018 – 3:00 pm – 4:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: American Management Association (REP 1294)

Speaking On The Spot With Clarity & Precision

It’s happened to all of us—you’re asked unexpectedly during a meeting to give a project update, or are stopped in the hallway with an important question, or are cornered in a challenging conversation.

You can’t plan for these unrehearsed events, but you can take steps to always be confident and ready when they do happen.

This preview of the AMA seminar, Effectively Communicating in the Moment, explains how this course helps you develop your in-the-moment communication skills and will offer some tactics you can start using immediately to become a more effective communicator.

Join AMA for a preview of this seminar and how it will teach you to navigate through unscripted moments, and give you great communication tips including:

• Advice for keeping your composure while taking time to respond
• What to do when you are being pushed for an answer
• Ways to deliver your message confidently
• Specific stalling techniques that exude competence

Presenter: Susan Mason (LinkedIn profile) is Principal Vital Visions Consultants, has  35+ years of experience as an educator, executive coach, trainer, & keynote speaker. Susan has designed, developed and implemented a wide variety of learning solutions for organizations of all sizes, including AMA. She has worked at Cornell University School of Industrial Labor Relations & Hamilton College where she now helps direct the Levitt Leadership Institute. She also has been a keynote speaker at AMA’s Women’s Leadership Center and is a member of AMA’s Online Course Faculty.

Click to register for:
Effectively Communicating In The Moment

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