Archive for March, 2018

Share

Live Webinar March 15th, 2018 – 1:00 pm to 2:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Human Capital Institute

High Expectations Alone Do Not Drive Results

Focusing on the endgame starts at the beginning, at the cultural core. Through modern and continuous performance management we have the power to connect our employees to purpose, ensure they know how they are valued, have empathy for their challenges and demonstrate active care about their development.

Join Bianca McCann (LinkedIn profile), CHRO of BetterWorks, to find out how continuous performance management can empower a workforce and embed a rich workplace culture.

Join the webcast to learn:

  • How to match high expectations with a high degree of empathy
  • How to inspire a new path to productivity
  • How to nurture a workplace environment that helps people reach their ultimate potential

Note: SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.

Click to register for:
Drive A High-Performance Organization
With Empathy At The Core

0 1.0 0
Technical Project Management Leadership Strategic & Business Management

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Share

Live Webinar March 12th, 2018, 11:00 am – 12:00 pm  EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Modern analytics and business intelligence (BI) platforms represent mainstream buying, with deployments increasingly cloud-based.

Data and analytics leaders are upgrading traditional solutions as well as expanding portfolios with new vendors as the market innovates on ease of use and augmented analytics.

In this webinar, Cindi Howson (LinkedIn profile, Gartner bio) Gartner Research VP will discuss the available solutions and vendor market in more detail and cover the latest trends and insights highlighted in the Gartner Analytics and BI Magic Quadrant.

Discussion Topics:

  • Key trends shaping the modern analytics and BI market
  • Highlights and insights on vendor placement in this year’s Gartner Magic Quadrant

Click to register for:
The 2018 Analytics & BI Magic Quadrant Highlights

0 0 1.0
Technical Project Management Leadership Strategic & Business Management

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Share

Live Webinar March 8th, 2018 – 1:00 pm to 2:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider:  The Corporate Education Group ( REP 1011 )

This webinar will introduce you to enterprise business architecture, including enterprise-wide analysis and drilling down into the business architecture.

A key objective of the session is to provide insights to business decision makers in analyzing the overall organization and business environment and to help them to make informed decisions around business strategies.

Topics will include:

  • Business architecture organizational maturity and roles
  • Understand the enterprise and business architecture key concepts
  • Bodies of knowledge and frameworks
  • Common architectural building blocks
  • Set the stage: understand the business
  • Create a roadmap
  • Build the knowledge base
  • Use the business architecture

This webinar is geared towards project managers, business analysts, business or functional managers, product and process owners,  program managers, as well as solution architects.

Presenter: Terrell Smith (LinkedIn profile),, MPA, PMP, CBAP With over 25 years of experience in a wide range of project management and business analysis assignments, he brings concepts to life in a practical and easy to apply manner. Terrell has assisted clients in the development of project management methodologies, risk assessments, quality management, agile methods, problem solving, rescuing troubled projects, implementing business analysis best practices, and team building.

Click to register for:
What Is Enterprise Business Architecture?

0.5 0 0.5
Technical Project Management Leadership Strategic & Business Management

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Share

Live Webinar March 8th, 2018 11:00 am – 12:30 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider:  Computer Aid Inc IT Metrics & Productivity Institute
(Rep 2733)

In this webinar Vicki Wrona provides a systematic approach for planning and directing organizational change at every level within a complex organization.

Presenter: Vicki Wrona (LinkedIn profile) is the founder and President of Forward Momentum, LLC, a woman-owned REP offering Project Management and Instructional Design services. Vicki has 20+ years of leadership & PM experience, & more than 15 years presentation / development experience. Viki was selected to serve on PMI’s committee to write & review the PMBOK® Guide 4th edition, &i also  co-developed the program that won PMI’s Professional Development Product of the Year award.

Vicki is extremely passionate about equipping individuals and organizations with practical knowledge and tools so that results – and bottom-line impact – are consistently achieved. For free eBooks, blogs, infographics and more, go to  Forward Momentum’s Resources Page.

Click to register for:
Taking Charge Of Organizational Change

0 0 1.0
Technical Project Management Leadership Strategic & Business Management

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

The Live Session Is Free But…

Get the recorded version of this session & over 500+ other Quality PDU Sessions with an
ITMPI Membership

Search for “2733” to see other great titles available!
Memberships Include all PDU Codes

Note: ITMPI charges a fee to obtain individual PDU codes. This fee ONLY needs to be paid if you ask the provider for the code – This code should be able to be obtained from the PMI.ORG site for free. An ITMPI Membership entitles you to receive all ITMPI PDU Codes and recordings.

Share

Online Webinar – Recorded – August 24, 2006
Activity Type: Education – Online or Digital Media .75 PDU – Free
Provider: Talks At Google  (Google Talks Website @googletalks)

There is NO Chinese word for negotiation. Tan pan translates as “discussion or making a judgment”

This workshop will touch on the highlights of the differences in negotiation style of American and Chinese negotiators.

The presenter Terry Hird recommends the book  Kiss, Bow, or Shake Hands: Asia – How to Do Business in 12 Asian Countries and the others in the series as excellent negotiating resources.

The Kiss Bow or Shake Hands is a book series by Terri Morrison and includes other titles such as  Kiss, Bow, Or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries and Kiss, Bow, or Shake Hands, Sales and Marketing: The Essential Cultural Guide―From Presentations and Promotions to Communicating and Closing  as well as several others.

There is no Chinese word for negotiation. Tan pan translates “discussion or making a judgment”. In Chinese a negotiation means a dialogue with a beginning, middle, and no end.

Based upon one of many courses and seminars, Negotiation-International teaches corporations “going global”, you will hear about the inherent sources of difficulty in these negotiations.

Different opening moves Different negotiation processes Different negotiation principles Face and guanxi (relationship) Tips for success to minimize misunderstandings and pave the way for success Bu da bu Xiang Shi: “Without a fight you do not know each other.”

Presentation Notes For Your Convenience:

Values lead to Norms lead to Behaviour.

China stats

  • 1/4 of world population (1.5 billion people)
  • rapid economic growth
  • increasing openness
  • growing consumer market
  • expanding business opportunities

What is a negotiation?

  • Americans
    • Process driven with defined goal
    • Deal/Contract
  • Chinese
    • Exchange of information, dialogue
    • No demand for a clear conclusion
    • China is a high context society:
      • “read my lips”,
      • “its not the words, its the meaning behind the words”.
      • Americans (especially men) are bad context readers.
  • Americans are looking for a contract, Chinese is looking for a relationship.
  • Consensus plays are central role. Why is that contract good for Chinese society?

Confucian system:

  • Ethics and morals.
  • Loyalty has high value.
  • “The concept of Face”:
    • You have to earn it,
    • You don’t wanna loose it.
    • You should try to build up the face of the other side in negotiations.

Decision making:

  • Chinese
    • The Balance Sheet
    • Typical Chinese tactic is to give you favours
      • and then expect you to bring the balance sheet back to even again.
    • You need to re balance constantly.
    • The word “No”
      • Avoid it!
    • To be truly powerful in china is to avoid the responsibility for your decisions.
  • Americans:
    • Do you understand?
      • Puts shame on the listener
      • Chinese: Are we being clear?
    • Americans:
      • What?
      • Chinese: Could you please repeat that as we did not understand?
    • Americans: We cannot do that. Chinese: That may be to difficult for us to do.
    • Americans:
      • Whats the problem? You said you Fedex’d us the papers but we did not get them.
      • Chinese: There must be a problem with the courier because we did not receive the papers.
    • Americans see negotiations as a conflict: the less fights needed, the better. Chinese expect to push and to be pushed back.
    • Americans: time is money.
      • Chinese: A “getting to know you” process needs time.

A single trip visa is a waste of money.

Tactics

  1. Americans: Informal.
    1. Chinese: Formal
  2. Americans: Full authority. Propose desired solutions first.
    1. Chinese: Limited authority. Explains desired goals first.
  3. Americans: Aggressive.
    1. Chinese: Questioning.
    2. Chinese are listening: “What interest you?” and then the think how they can use it against you.
  4. Americans: Impatient – make a good deal.
    1. Chinese: enduring, searching for a relationship.
  5. Chinese proverb: Chicken said to pig: “Let’s make breakfast. I supply the eggs and you supply the bacon!”
  6. Chinese often demand something that is completely unacceptable to see if you are dumb enough to accept it. It’s like an intelligence test.
  7. Americans: Openess/Honesty, Strength, Confidence, Efficiency
    1. Chinese: Face, Respect, Flexibility, Patience
  8. Framing: put the picture in a nice frame.
    1. To Chinese, the frame should be a “good for china” frame.
  9. Chinese love to host you, so they can control the events.
    1. They want you to think that they are more important than you.
    2. Do you really want to give up the opportunity to make business with us?
  10. Contracts mean nothing.
    1. They always find way to break them.
    2. And they always do
  11. “Bu da bu Xiang Shi” => “Without a fight you do not know each other.”
  12. Find the right people
  13. The decision will be made, but not by someone in the room.
  14. Avoid to much talking:
    1. The Chinese will listen and use all they find out against you.
  15. Do not talk fast!
  16. Think beyond short term!
  17. Be sensitive to timing
  18. Turn negatives into positives
    1. Show it is good for china
  19. Be flexible
  20. Avoid Becoming Indebted!
  21. Build on successes and failures
  22. Minimize your “no”s
  23. Control your emotions
  24. Increase your importance, status
    1. but, be yourself – You are not Chinese!
    2. the government will most likely be involved.

Presenter: Terry Hird, UC Berkeley, Founder of Negotiation-International, has 25+ years of international business and negotiation under his belt. Terry’s work as a business owner, consultant and educator has brought him into contact with top business, organizations and learning institutions around the world. He has done business and negotiation in more than 50 countries throughout Asia, Europe, The Middle East, South America, and Africa.  Learn more about Terry & Negotiation-International.

Click To View On YouTube:
Comparing American & Chinese Negotiation Styles

0 0.5 0.25
Technical Project Management Leadership Strategic & Business Management

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Share

Live Webinar March 8th, 2018, 11:00 am – 12:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Artificial intelligence (AI) is a top discussion item for most business and IT executives because of its potential disruption.

For most enterprises, the proliferation of customer engagement channels threatens efforts to provide personalized service.

Adding AI to this mix raises critical questions:

  • How will AI advance digital business?
  • To what extent will AI augment the role of humans?
  • To what extent will AI displace humans altogether?
  • How can AI be used to both drive down costs and increase customer loyalty?

In this webinar Michael Maoz (LinkedIn profile, Gartner bio) Gartner VP Distinguished Analyst will review AI’s impact on the key shifts in customer engagement as well as provide guidance on the specific actions IT and business leaders should take to successfully leverage AI in the enterprise.

Discussion Topics:

  • Impacts of AI and self-service trends on your customer service and engagement strategy
  • The future role of humans in a world of intelligent automation
  • How to add AI to your digital business roadmap

Click to register for:
The Core Of Great Customer Experience:
Humans Or AI?

0 0.5 0.5
Technical Project Management Leadership Strategic & Business Management

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.