Online Webinar – Recorded March 7th 2018
Activity Type: Education – Online or Digital Media Up to 1 PDU – Free
Provider: ProjectManagement.com / Gantthead (REP #2488)
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Planning done, resources and budget squared away. Project tracking well all the way through. Everything’s perfect, but the change effort still goes belly up.

You checked all the boxes and you got everything right, but the roll out hasn’t gone smoothly.

Everyone seems to be against this change.

What went wrong?

If you got everything right and the change effort still faces problems, chances are you are not communicating effectively.

In this session, David McGimpsey (LinkedIn profile) will explore how communication influences change projects.

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click to register for:
Successful Change Management:
How To Turn Stakeholders Into Advocates

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar May 9th, 2018 – 3:00 pm – 4:00 pm  EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: American Management Association (REP 1294)

Design has become the “it” word and a defining element that can differentiate your business in an increasingly competitive world.

In an economy of rapid commoditization, keeping the customer “front and center” has become the most important factor to include in the innovation equation in order to maintain brand loyalty.

Whether you’re talking about cars, toothbrushes, office space or even the creation of an organization’s culture … Design Thinking gives you the tools to innovate, faster and better, in a customer-centric approach.

In this “must attend” session, you’ll discover why Design Thinking has become the innovation method of choice across forward thinking industries and how best-in-class companies are applying it across their organizations.

You’ll also receive an overview of AMA’s Design Thinking course. including:

• Exposure to the 10-step Design Thinking process and why it’s so important in a disruptive economy
• How this rapid collaborative process can help you and your team generate more customer-focused solutions
• Steps you can take to integrate the process into your organization
• The realities of organizational culture, resistance to change and what you can do about it.

Presenter: Haywood Spangler, (LinkedIn profile) Ph.D., M.Div., Founder / Principal of Work & Think, LLC.  is a corporate consultant, a researcher, and an author. Haywood formerly interned as a biomedical ethicist at the University of Virginia Medical Center and was an instructor of business ethics at the University of Virginia McIntire School of Commerce. His Spangler Ethical Reasoning Assessment® (SERA®) is used across industries and around the world, enabling individuals to combine critical thinking and values to make complex decisions.

Click to register for:
How to Use Design Thinking to Innovate
Faster, Better & More Effectively

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar May 9th, 2018 – 2:00 pm to 3:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Human Capital Institute

Note: SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.

Click to register for:
Is Your Business Positioned
With The Right Leadership For Growth?

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar May 7th, 2018, 10:00 am – 11:00 am  EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Customer Experience (CX) is at the top of the CEO agenda. The range of technologies that can be used to improve customer satisfaction, loyalty and advocacy is wide, and that means IT is becoming even more involved.

In this webinar Gene Phifer (LinkedIn profile, Gartner bio)  Gartner VP Distinguished Analyst shares how successful organizations organize and operate their CX initiatives.

Discussion Topics:

• • The most common project types organizations are running to improve the Customer Experience (CX)
  • Five steps to transforming the CX
  • Top 10 technologies for improving the CX

Click to register for:
5 Steps To Customer Experience Transformation

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.